Passenger Satisfactory Form

Thank you for choosing to fly United Nigeria Airlines.
We would like to know about your experience flying with us. This will take less than two minutes and will help us to create a better travel experience for you, our esteemed client.

Customer Feedback

What is your gender ?

Male

Female

Please select your age group

18+

40+

50+

Please indicate which reasons resonate with you when you pick an airline

Please rate how long it took you

	0-10 mins	11-20 mins	20-30 mins	30 mins or more
To book a flight on our website
To book a flight at the ticket counter
To check-in
To board the aircraft
To disembark on landing
To collect your luggage at destination airport

How would you rate us on these

	⭐ 1	⭐ 2	⭐ 3	⭐ 4	⭐ 5
The check-in staff was helpful and friendly
The flight attendants were helpful and friendly
Baggage was delivered clean and safe
Pilot’s communication with passengers
Quality of food and drinks
Cleanliness on the plane

How can we serve you better?*

Please rate our overall Customer Service (this includes from the first point to the last) 10 being Excellent

Worst Excellent
0	1	2	3	4	5	6	7	8	9	10

PNR No:(optional and stand a chance of winning a free ticket)

On a scale of 0-10, how likely are you to recommend United Nigeria Airlines to a friend or colleague?*

Worst Excellent
0	1	2	3	4	5	6	7	8	9	10

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About Us

United Nigeria Airlines is a proudly Nigerian owned airline committed to delivering safe, reliable, and efficient air travel.

We connect key cities, support economic growth, and bring people closer every day.

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
The departure/arrival time are favorable
Competitive Pricing
Inflight service
Safety
Route Selection

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Passenger Satisfactory Form

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