Passenger Satisfactory Form

Thank you for choosing to fly United Nigeria Airlines.
We would like to know about your experience flying with us. This will take less than two minutes and will help us to create a better travel experience for you, our esteemed client.

Customer Feedback
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
The departure/arrival time are favorable
Competitive Pricing
Inflight service
Safety
Route Selection
0-10 mins11-20 mins20-30 mins30 mins or more
To book a flight on our website
To book a flight at the ticket counter
To check-in
To board the aircraft
To disembark on landing
To collect your luggage at destination airport
⭐ 1⭐ 2⭐ 3⭐ 4⭐ 5
The check-in staff was helpful and friendly
The flight attendants were helpful and friendly
Baggage was delivered clean and safe
Pilot’s communication with passengers
Quality of food and drinks
Cleanliness on the plane
Worst Excellent
Worst Excellent