Title of the document United Nigeria Airlines | Flying to Unite.....

Welcome to United Nigeria Airlines

Title of the document United Nigeria Airlines | Flying to Unite.....
Title of the document United Nigeria Airlines | Flying to Unite.....

Welcome to United Nigeria Airlines

CAREER

Grow Your Career With United Nigeria Airlines

We offer exciting opportunities to highly motivated young professionals ready to work in the aviation industry. United Nigeria Airlines is an equal opportunities employer that provides the necessary platform for all to grow in their career.

If you are interested in joining us, please contact us via careers@flyunitednigeria.com

United Nigeria Airlines is Recruiting to Fill the Position Of:

Job title: Director of Operations

Effective Date: TBA

Reports to: COO     

Department: Operation

Job Summary

The Director of Operation oversees and manages all operational aspects of the United Nigeria Airline Company Ltd. This role ensures efficient and safe operations, compliance with regulatory requirements, and the highest levels of customer satisfaction. The Director of Operations will lead a team of managers and staff across various operational units, including flight operations, ground operations, maintenance, and customer service

Duties/Responsiblities:

    1. Operational Management:
    • Oversee daily operations of the airline to ensure smooth and efficient functioning
    • Develop and implement operational policies and procedures
    • Monitor performance metrics and implement improvements to enhance efficiency and effectiveness.
    1. Safety and Compliance:
    • Ensure all operations comply with aviation regulations and safety standards
    • Implement and maintain safety management systems (SMS).
    • Conduct regular audits and risk assessments to identify and mitigate potential hazards.

     

    1. Strategic Planning:
    • Participate in the development of the airline’s strategic plans and goals
    • Align operational strategies with overall business objectives.
    • Identify opportunities for operational improvements and cost efficiencies.

     

    1. Financial Management:
    • Develop and manage the operations budget
    • Monitor and control operational expenses.
    • Identify cost-saving opportunities without compromising safety or service quality.

     

    1. Crisis Management:
    • Develop and implement emergency response plans.
    • Lead the operational response during crises and incidents.
    • Coordinate with relevant authorities and agencies during emergencies.

     

    1. Customer Service:
    • Ensure a high level of customer satisfaction through efficient and friendly service.
    • Address and resolve customer complaints and operational issues.
    • Implement customer service training programs for operational staff.

     

    1. Team Leadership:
    • Lead, mentor, and develop a team of operational managers and staff.
    • Foster a positive and collaborative working environment.
    • Conduct performance evaluations and provide ongoing feedback and training.

     

    1. Collaboration and Communication:
    • Work closely with other departments, including commercial, finance, HR, and IT, to support operational needs.
    • Maintain effective communication with regulatory authorities, airport authorities, and other stakeholders
    • Interacts and meet with airline industry regulators
    • Performs any other duties that the COO may assign occasionally.

Required Skills/Abilities::

  • Strong leadership and management skills
  • Excellent communication and interpersonal abilities.
  • In-depth knowledge of airline operations and regulatory requirements
  • Strong analytical and problem-solving skills
  • Ability to work under pressure and handle multiple priorities.

Experience & Qualification

  • Bachelor’s degree in Aviation Management, Business Administration, or a related field. Master’s degree preferred.
  • Experience: Minimum of 10 years of experience in airline operations, with at least 5 years in a senior management role.
  • Certifications: Relevant certifications in aviation operations and safety management are a plus.

Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications to   careers@flyunitednigeria.com

Job Duties

Responsible for managing the booking, loading and unloading of air cargo for customers. He/She will be
responsible for coordinating with customers and other departments to ensure that shipments are sent
and received in a timely and efficient manner. The Airline Cargo Officer must have excellent
communication and organizational skills, a good understanding of the air cargo industry and the ability to
multi-task and work under pressure. He/She will be required to provide exceptional customer service,
while adhering to all regulations and procedures.

Job title: Financial Controller

Effective Date: TBA

Reports to: ED/COO     

Department: Finance & Accounts

Job Summary

The financial controller performs effective risk management and plans the organisation’s financial strategy.  The ideal candidate must be well-versed in all aspects of financial systems, controls and management ranging from accounting to broad investment and banking operations. The candidate will be an excellent leader with strong interpersonal and communication skills. He or she must be a highly motivated, result-oriented manager able to work under pressure.

Key functions:

  • Participating in executive management and making decisions on the running of the company;
  • Setting up and managing the financial and accounting functions of the airline;
  • Driving the company’s financial planning; Maintaining systems and controls
  • Performing risk management by analysing the organization’s liabilities and investments;
  • Raising and managing funds from various local and international sources to meet the capital and investment needs of the airline
  • Managing cash and liquidity risks;
  • Ensuring regulatory financial, tax and reporting

Duties/Responsiblities:

  • Drive the company’s financial planning, budgeting, controls and company growth
  • Perform risk management by analyzing the organization’s liabilities and investments
  • Decide on investment strategies by considering cash and liquidity risks
  • Ensure cash flow is appropriate for the organization’s operations
  • Overseeing Accounts Payable, Accounts Receivable, Tax, Treasury, Payroll, Financial and Management Accounting functions.
  • Supervise all finance personnel (controllers, treasurers, accounting officers, analysts )
  • Manage vendor relationships and procurements
  • Prepare reliable current and forecasting reports
  • Set up and oversee the company’s finance IT systems
  • Ensure compliance with the law and company’s policies
  • Develop and manage relationships with investors and financiers
  • Ensure efficiency of the company’s operations including advising on best practices to increase the bottom line
  • Overseeing commercial decision-making from tender analysis, margin analysis, pricing analysis etc
  • Ensure compliance with tax laws and other regulatory financial requirements including auditing
  • Ensure full and timely financial reporting by international financial reporting standards

Recruitment, training, mentoring and development of staff in the department and company on financial-related matters.

Required Skills/Abilities::

The following skills will be required:

  • Analytical skills and an eye for details
  • Commercial awareness
  • Numerical skills
  • Planning and organizational skills
  • Ability to understand broader business issues
  • Communication and presentation skills
  • his is a senior position in the Company.

The Risk Manager reports directly to the CEO and to the Board of Directors as may be necessary.

Experience & Qualification

  • 10+ Proven experience as finance officer/chief account or relevant role in a senior financial managerial position with a proven record of success
  • In-depth knowledge of corporate financial law and risk management practices
  • Excellent knowledge of data analysis and forecasting methods
  • Excellent knowledge of data analysis and forecasting methods
  • Proficiency in the use of MS Office and accounting software
  • Ability to strategize and solve problems
  • Strong leadership and organizational skills
  • Extensive relationships in the financial system
  • Knowledge of the aviation industry
  • Excellent communication and people skills
  • An analytical mind, comfortable with numbers
  • CPA/ACCA/ACA is required
  • BSc/BA in Accounting, Finance or relevant field; MSc/MBA is a plus

Apply to: Interested and qualified candidates are to forward their CVs with cover letters to   careers@flyunitednigeria.com

Job Duties

Responsible for managing the booking, loading and unloading of air cargo for customers. He/She will be
responsible for coordinating with customers and other departments to ensure that shipments are sent
and received in a timely and efficient manner. The Airline Cargo Officer must have excellent
communication and organizational skills, a good understanding of the air cargo industry and the ability to
multi-task and work under pressure. He/She will be required to provide exceptional customer service,
while adhering to all regulations and procedures.

Job title: : Manager, Enterprise Risk Management

Effective Date: TBA

Reports to: CEO/COO       

Department: Enterprise Risk Management

Job Summary

United Nigeria Airlines is a fast-growing commercial airline operator based in Nigeria. We are looking for a talented Risk Manager to join Team United Nigeria. If you’re eager for your next challenge, United Nigeria Airlines is a great place to grow your career. You’ll be glad you applied to United Nigeria for the role of a Risk Manager.

The Enterprise Risk Management Department of United Nigeria develops and communicates the risk policies and processes for the Company. It develops and implements the risk models and controls involving market, credit, operational and regulatory risks, ensures that internal controls are operating effectively, and provides research and analytical support to the enterprise. The Risk Manager must have excellent quantitative and analytical skills, along with the ability to apply those skills across a variety of business processes.

Duties/Responsibilities

  • Designing and implementing overall risk management processes and strategies for the company;
  • Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the company including the financial impact on the company when risks occur;
  • Performing a risk evaluation: Evaluating the company’s previous handling of risks, and comparing potential risks with criteria set out by the company such as costs and legal requirements;
  • Establishing the level of risk, the company is willing to take
  • Developing a risk matrix in terms of probability of occurrence and severity of consequence;
  • Preparing risk management and insurance budgets
  • Risk reporting tailored to the relevant audience, the board, management and financiers and regulatory agencies.
  • Advising the board of directors about the most significant risks to the business;
  • Ensuring that business heads understand the risks that might affect their departments;
  • Ensuring that staff understand their own accountability for individual risks;
  • Explaining the external risk posed by corporate governance to stakeholders
  • Creating business continuity plans to limit risks;
  • Implementing health and safety measures, and purchasing insurance
  • Conducting policy and compliance audits, which will include liaising with internal and external auditors;
  • Maintaining records of insurance policies and claims
  • Reviewing any new major contracts or internal business proposals
  • Building risk awareness amongst staff by providing support and training within the company
  • Performs any other duties that may be assigned by the COO/ED

Required Skills/Abilities::

The following skills will be required:

  • Analytical skills and an eye for details
  • Commercial awareness
  • Numerical skills
  • Planning and organizational skills
  • Ability to understand broader business issues
  • Communication and presentation skills
  • his is a senior position in the Company.

The Risk Manager reports directly to the CEO and to the Board of Directors as may be necessary.

Required Skills/Abilities::

  • Strong commercial awareness.
  • Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
  • Strong leadership and team-building skills
  • Strong negotiator
  • Strong levels of numeracy and analytical ability
  • Strong presentation and communication skills
  • Understanding of the airline sector
  • Microsoft Word / Excel / PowerPoint skills.
  • High-level English skills, both written, oral and aural
  • Must be smart enough to take critical decisions within a very short time limit
  • Proficient with Microsoft Office Suite or related software
  • Thorough and meticulous with extreme attention to detail.
  • Proactive team player.
  • Self-motivated, tenacious, uses initiative and problem solver.
  • Able to work without supervision, prioritize and manage workflow without ongoing  guidance.
  • Work to tight deadlines with a ‘can-do’ attitude.
  • Strong communicator both to internal stakeholders and external suppliers

Experience & Qualification

  • A Minimum of 8 years requisite experience in enterprise risk management in a large organization. Experience in the Aviation industry will be an advantage.

    A degree in the following subjects is not vital but can be included in a job description:

    • Risk Management
    • Management or Business Studies
    • Finance or Economics
    • Accounting
    • Science
    • Statistics
    • Engineering
    With a professional qualification in accounting, CFA or Risk management. A Postgraduate degree will be an advantage.

Apply to: Interested and qualified candidates are to forward their CVs with cover letters to   careers@flyunitednigeria.com

Job Duties

Responsible for managing the booking, loading and unloading of air cargo for customers. He/She will be
responsible for coordinating with customers and other departments to ensure that shipments are sent
and received in a timely and efficient manner. The Airline Cargo Officer must have excellent
communication and organizational skills, a good understanding of the air cargo industry and the ability to
multi-task and work under pressure. He/She will be required to provide exceptional customer service,
while adhering to all regulations and procedures.

Job title: : Fuel Accountant

Effective Date: TBA

Reports to: Financial Controller

Department: Finance

Job Summary

Fuel vendors accounts management, Fuel uplift Reporting, Reconciliation, Pricing negotiation, Periodic supervision of fuel uplifts, Data integrity of Fuel –related information. Responsible for the control, reconciliation and proper accounting of all aviation fuel related transactions interfacing primarily with Aviation Fuel vendors and other parties, ensuring that the company gets the best possible price at all times Responsible for ensuring accuracy, completeness and timeliness in transaction postings & reporting on all aviation fuel related transactions

Duties/Responsibilities

  • Obtains from all Stations copy of invoices/delivery documents for aviation fuel uplift on day-today basis.
  • Obtains from the respective Fuel vendors statement of accounts on day-to-day basis, reconciling same with airline records.
  • Maintains comprehensive and updated records (database) on fuel-related information with respect to the quantity of uplift, price, etc. in prescribed format
  • Ensures that all fuel-related invoices are properly and promptly posted in Tally as appropriate in accordance with the chart of accounts
  • Prepares and submit to ED & FC daily reports on balance due to/from respective fuel vendors for timely decision making as well as weekly and Month-end comprehensive reports in prescribed format
  • Shall obtain and carefully scrutinize copy of agreement with respective fuel vendors ensuring that no part of the agreement puts the airline to a disadvantage
  • Performs periodic Station visits with a view of observing aircraft fueling process as to ascertain compliance with standard operating procedures as well as provide necessary guidance to mitigate possible incidence of sharp practices/abuse ensuring also that any observed discrepancies are timely reported and investigated
  • Shall endeavor obtain information on day-to-day market prices of aviation fuel as a basis for negotiating best and competitive pricing with our respective vendors
  • Shall initiate and establish favorable credit lines with Fuel Vendors in consultation with ED /FC as well as ensure continuous monitoring of agreed credit lines for maximum utilization and timely payment to respective Fuel vendors as at when due
  • Shall from time-to-time source for other fuel vendors that can offer better terms with respect to pricing, credit terms, service delivery, etc. without compromising quality.
  • shall recommend to management any other options as may be deemed appropriate for a more efficient process and cost-saving measure in the management of aviation fuel for the airline.
  • Perform any other tasks as may be assigned by the Line Manager

Required Skills/Abilities::

  • Strong commercial awareness.
  • Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
  • Strong leadership and team-building skills
  • Strong negotiator
  • Strong levels of numeracy and analytical ability
  • Strong presentation and communication skills
  • Understanding of the airline sector
  • Microsoft Word / Excel / PowerPoint skills.
  • High-level English skills, both written, oral and aural
  • Must be smart enough to take critical decisions within a very short time limit
  • Proficient with Microsoft Office Suite or related software
  • Thorough and meticulous with extreme attention to detail.
  • Proactive team player.
  • Self-motivated, tenacious, uses initiative and problem solver.
  • Able to work without supervision, prioritize and manage workflow without ongoing  guidance.
  • Work to tight deadlines with a ‘can-do’ attitude.
  • Strong communicator both to internal stakeholders and external suppliers

Experience & Qualification

  • B.Sc. or HND in Accounting
  • 3-5 years’ Experience on similar role
  • Airline experience – an added advantage
  • Experience and knowledge in the use of Microsoft office suites.

Apply to: Interested and qualified candidates are to forward their CVs with cover letters to   careers@flyunitednigeria.com

Job Duties

Responsible for managing the booking, loading and unloading of air cargo for customers. He/She will be
responsible for coordinating with customers and other departments to ensure that shipments are sent
and received in a timely and efficient manner. The Airline Cargo Officer must have excellent
communication and organizational skills, a good understanding of the air cargo industry and the ability to
multi-task and work under pressure. He/She will be required to provide exceptional customer service,
while adhering to all regulations and procedures.

Job title: : COUNTRY MANAGER

Effective Date: TBA 

Department:  GROUND OPERATIONS

Reports to:  HEAD GROUND OPERATIONS

Location:  ACCRA, GHANA

Job Summary

The Country Manager is a United Nigeria Airline Country Representative in Accra, Ghana and reports to the Head of Ground Operation. He/She is expected to efficiently supervise the day-to-day operations to ensure that work processes are implemented as designed and in compliance with established standards and procedures

Duties/Responsibilities

  • Ensuring on-time departure of all flights and making sure that allotted ground times are not exceeded
  • Ensuring that operational and documentation procedures are complied with.
  • Seeing to the optimal utilisation of all human, material and monetary resources available in the station at all times. All welfare issue relating to all station staff shall be processed by the office of the Country Manager
  • Preparation and signing of the duty roster of all station staff
  • Meeting arriving aircraft and seeing to crew and passengers’ welfare.
  • Attending promptly to all internal and external correspondences / messages.
  • Liaising with fueling companies to see to a hitch free fueling and clearance of fueling bills.
  • Ensuring prompt rendering of sales reports and submission of flown coupons.
  • Being on hand to take decisions on passengers’ welfare in situation of operational irregularities such as delays, diversions, cancellations, flight interruptions etc.
  • Ensuring timely logistics supply (crew transportation and positioning, catering, transport etc.)
  • Maintenance of excellent relationship with Aviation Authorities (GCAA), Ministry of Aviation, Airport Authorities, Bankers and service providers (Handling Agent, Fuel Companies, Catering Agent, Hotels, e.t.c.)
  • Liaise with Head of Finance, Human Resources Manager (HRM) in duties relevant to their departments on day-to-day basis.
  • The Country Manager shall coordinate all services at the airport and will be directly answerable to Management both administratively and functionally except where the Head of Ground Operations is designated over such a location.
  • Ensuring adequate and timely measures be taken in situations of aircraft emergency.
  • Any other duties as may be assigned by your Line Manager

Required Skills/Abilities::

  • Excellent verbal and written communication skills
  •  Excellent interpersonal and customer service skills
  • Excellent sales and customer service skills
  • Excellent organizational skills including ability to prioritize and coordinate multiple tasks
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills
  • Ability to direct and develop staff
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to function well in a high-paced and at times stressful environment
  • Must be smart enough to take critical decisions within a very short time limit
  • Proficient with Microsoft Office Suite or related software

Experience & Qualification

  • HND or B.Sc in any discipline.
  • A higher degree will be an added advantage
  • Must be able to work late hours and multi-task.
  • A minimum of four (4) years’ relevant experience as a Station Manager
  • Previous experience in Aviation industry is an added advantage
  • Knowledge of Ground Handling Operations will be of advantage

Apply to: Interested and qualified candidates are to forward their CVs with cover letters to   careers@flyunitednigeria.com

Job Duties

Responsible for managing the booking, loading and unloading of air cargo for customers. He/She will be
responsible for coordinating with customers and other departments to ensure that shipments are sent
and received in a timely and efficient manner. The Airline Cargo Officer must have excellent
communication and organizational skills, a good understanding of the air cargo industry and the ability to
multi-task and work under pressure. He/She will be required to provide exceptional customer service,
while adhering to all regulations and procedures.

Job title: : GRAPHICS DESIGNER AND VIDEOGRAPHER

Effective Date: TBA 

Department: COMMERCIAL SERVICES

Reports to: DIGITAL MARKETING MANAGER

Location: LAGOS

Job Summary

The Graphic designer will play a vital role in United Nigeria Airlines, by helping the company create visually appealing and effective designs for various marketing materials.

Supervisory Responsibilities

  • Developing visual assets to support a marketing campaign
  • Designing a graphic overlay for social media posts
  • Formalising a print ad layout and retouching photos for digital signage
  • Liaising with the unit head to determine requirements and timelines
  • Managing all briefings from typesetting through to graphic design, print and production if necessary.
  • Developing concepts, graphics and layouts, including making decisions about fonts, images, readability and readers’ needs.
  • Determining size and arrangement of copy and illustrative material, as well as font style and size.
  • Preparing rough drafts of material based on an agreed brief.
  • keeping the unit head up to date, listening to and acting on feedback, and explaining the rationale behind graphic design decisions.
  • reviewing final layouts and suggesting improvements if required.
  • keeping up to date with design and software trends.
  • liaising with external printers or production teams to ensure deadlines are met and material is printed or presented to the highest quality.
  • Create visual, graphic, and video support for internal and external needs.
  • Create custom backgrounds, lower thirds, animate IMAG graphics and more for internal and external needs.
  • Create social media and other types of advertising graphics (teaching photos, videos, creative LED support).
  • Support content needs, i.e., music video shoots, promotional support, and visuals.
  • Capture b-roll for playback social media platforms.
  • Develop and execute creative visuals, elements, and stories.
  • Work with the unit head for networking and special events when necessary.
  • Any other duties as may be assigned by your Line Manager.

Required Skills/Abilities::

  • Proficiency using Microsoft Office Suites, Adobe Suite, Google Docs, Zoom, Streaming, Video Editing; Effects; Graphic Design Instagram, Facebook, YouTube, Facebook Messenger, Twitter etc
  • Ability to coordinate several projects to a successful completion with little or no supervision
  • Excellent communication skills both written and verbal
  • Excellent organizational skills including the ability to prioritize and coordinate multiple tasks
  • Must be highly analytical and creative
  • Great team player
  • Must have an aptitude for social media and creative projects

Experience & Qualification

  • B.Sc/HND/ND in Computer or Graphics Design.
  • Demonstrated knowledge of Graphics Design is compulsory
  • Three (3) years’ experience working with a corporate entity or 5 years demonstrated work as a professional in the capacity of a freelancer.
  • Previous experience in Aviation industry is an added advantage

Apply to: Interested and qualified candidates are to forward their CVs with cover letters to   careers@flyunitednigeria.com

Job Duties

Responsible for managing the booking, loading and unloading of air cargo for customers. He/She will be
responsible for coordinating with customers and other departments to ensure that shipments are sent
and received in a timely and efficient manner. The Airline Cargo Officer must have excellent
communication and organizational skills, a good understanding of the air cargo industry and the ability to
multi-task and work under pressure. He/She will be required to provide exceptional customer service,
while adhering to all regulations and procedures.

Job title: Revenue Accounts Officer

Effective Date: TBA 

Department: Finance & Accounts

Reports to: Senior Revenue Accountants

Location: Enugu

Job Summary

The Revenue Accounts Officer is responsible for managing and coordinating all sales and flown tickets.
They ensure accuracy, completeness and timeliness in transaction posting, accounting and reporting of
all sales from ticketing stations and revenue generated.

Supervisory Responsibilities

  • Offer support and assist the Revenue Accountants in Sales and Revenue related tasks.
  • Provides constructive and timely performance evaluations of ticketing offices.
  • Provides Revenue Accountant with relevant information about the revenue generated.
  • Performs other related duties as assigned.

Duties/Responsibilities:

Accounting & Reconciliation of Ticket Sales –

  • Stations  Sales report reconciliation for:
    ○ Enugu ATO,
    ○ Abuja ATO,
    ○ Abuja CTO,
    ○ Owerri ATO and
    ○ Enugu CTO

 

Accounting & Reconciliation of Cash Sales Control Accounts and Collections Accounts

 

  • Posting of reconciled sales report to Cash Sales Control Accounts.
  • Extraction of EBT, Cash sales and cash handling charges for each station.
  • Posting of revenue generated through EBT from each station.
  • Posting of cash sales lodged into the various collection accounts by all stations.
  • Reconciliation of Cash Sales Control Accounts.
  • Reconciliation of Forward Sales – EBT
  • Reconciliation of Forward Sales – Paxs + MCO

Others

  • Monthly breakdown of sales g enerated from all ticketing offices including paystack.
  • Daily update of EHI cargo sales report.
  • Weekly reconciliation of EHI cargo sales report.
  • Updating the reprotection schedule for United Nigeria Airline’s passengers lifted by other airlinesand other airline’s passengers lifted by United Nigeria.
  • Preparing invoices for other airline passengers lifted by United Nigeria Airlines.
  • Reconciliation of invoices received from other airlines for re-protected United Nigeria Airlines’s passengers.

Required Skills/Abilities::

  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Experience & Qualification

  • HND/Degree in Accounting/Finance or any related course.
  • Experience in a similar role in an airline is required.
  • Knowledge of the Videcom reservation system and a high level of skill in Excel.
  • Prolonged periods of sitting at a desk and working on a computer

Apply to: Interested and qualified candidates are to forward their CVs with cover letters to   careers@flyunitednigeria.com

Job Duties

Responsible for managing the booking, loading and unloading of air cargo for customers. He/She will be
responsible for coordinating with customers and other departments to ensure that shipments are sent
and received in a timely and efficient manner. The Airline Cargo Officer must have excellent
communication and organizational skills, a good understanding of the air cargo industry and the ability to
multi-task and work under pressure. He/She will be required to provide exceptional customer service,
while adhering to all regulations and procedures.

Job title: Training Manager in the Aviation Sector

Effective Date: TBA 

Department: HR/Admin

Reports to: Director of Administration

Location:TBA

Job Summary

The Training Manager will ensure that employees receive the necessary knowledge, skills and ability to perform their jobs effectively and efficiently. He/she will train staff on regulated training like dangerous goods, human factor training, aviation security training and indoctrination training.

Duties/Responsibilities

Training Program & Development:

  • Design, develop, and implement training programs that align with the airline’s goals, safety standards, and regulatory requirements.
  • Identify training needs by collaborating with various departments and conducting needs assessments.
    Curriculum Design and Delivery
  • Create training materials, manuals, and multimedia visual aids for various training programs
  • Deliver training sessions to employees, covering topics such as customer service,
    safety procedures, technical skills, and compliance
    Regulatory Compliance:
  • Stay abreast of industry regulations, certifications, and licensing requirements to ensure that training programs comply with aviation standards and regulations
    Indoctrination and Orientation:
  • Develop and conduct onboarding programs for new hires, introducing them to the company culture, policies, and procedures
  • Coordinate orientation sessions to familiarize new employees with the airline industry and its specific challenges.
    Performance Evaluation:
  • Implement assessment tools and performance metrics to evaluate the effectiveness of training programs
  • Analyse training outcomes and make recommendations for improvements.
    Perform any other tasks as may be assigned by the Line Manager
  • Incorporate technology and e-learning platforms into training programs to enhance accessibility and engagement.
  • Stay current with industry trends in training technology and recommend updates as needed.
    Collaboration with Stakeholders
  • Work closely with various departments, including operations, maintenance, and customer service, to understand specific training needs and requirements
  • Collaborate with external training organizations and vendors when necessary
    Continuous Improvement
  • Regularly review and update training materials to reflect changes in policies, procedures, and industry best practices.
  • Seek feedback from employees and incorporate suggestions for continuous improvement.
    Emergency Response Training:
  • Develop and conduct emergency response training programs to ensure that employees are prepared to handle critical situations.
    Budget Management:
  • Develop and manage the training budget, ensuring cost-effective delivery of programs and resources
    Record Keeping:
  • Maintain accurate records of employee training, certifications, and compliance to meet regulatory and audit requirements
  • Perform other duties as may be assigned by the line manager

Experience & Qualification

  • The successful candidate will be well-versed in aviation regulations, have excellent communication and interpersonal skills, and be able to adapt to the dynamic and fast-paced nature of the industry. He/she will play a vital role in enhancing employee performance, safety, and overall organizational effectiveness
  • Knowledge of the aviation industry is compulsory.
  • Experience Level 5-10 years
  • BA/B.sc from a recognized university in Nigeria or around the world.
  • Excellent communication / written skills
  • Proficiency in the use of Microsoft Packages and other software packages.

Required Skills/Abilities::

  • Must be able to work late hours
  • Effective communicator
  • Team Player
  • Comfortable working under extreme pressure
  • Able to make critical decisions within short notice
  • Good Presentation skills
  • Multidiscipline approach
  • Ready at any station.

Apply to: Interested and qualified candidates are to forward their CV with a Cover letter to  careers@flyunitednigeria.com

List of Job Openings

Thank you for your interest in working for United Nigeria Airlines.

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