CAREER
Grow Your Career With United Nigeria Airlines
We offer exciting opportunities to highly motivated young professionals ready to work in the aviation industry. United Nigeria Airlines is an equal opportunities employer that provides the necessary platform for all to grow in their career.
If you are interested in joining us, please contact us via careers@flyunitednigeria.com
United Nigeria Airlines is Recruiting to Fill the Position Of:
Job title: Financial Controller
Effective Date: TBA
Department: Finance & Accounts
Reports to: ED/COO
Location: ENUGU
Job Summary
The financial controller performs effective risk management and plans the organisation’s financial strategy. The ideal candidate must be well-versed in all aspects of financial systems, controls and management ranging from accounting to broad investment and banking operations. The candidate will be an excellent leader with strong interpersonal and communication skills. He or she must be a highly motivated, result-oriented manager able to work under pressure.
Duties/Responsibilities
- Drive the company’s financial planning, budgeting, controls and company growth
- Perform risk management by analyzing the organization’s liabilities and investments
- Decide on investment strategies by considering cash and liquidity risks
- Ensure cash flow is appropriate for the organization’s operations
- Overseeing Accounts Payable, Accounts Receivable, Tax, Treasury, Payroll, Financial and Management Accounting functions.
- Supervise all finance personnel (controllers, treasurers, accounting officers, analysts )
- Manage vendor relationships and procurements
- Prepare reliable current and forecasting reports
- Set up and oversee the company’s finance IT systems
- Ensure compliance with the law and company’s policies
- Develop and manage relationships with investors and financiers
- Ensure efficiency of the company’s operations including advising on best practices to increase the bottom line
- Overseeing commercial decision-making from tender analysis, margin analysis, pricing analysis etc
- Ensure compliance with tax laws and other regulatory financial requirements including auditing
- Ensure full and timely financial reporting by international financial reporting standards
- Recruitment, training, mentoring and development of staff in the department and company on financial-related matters.
Key Functions:
- Participating in executive management and making decisions on the running of the company;
- Setting up and managing the financial and accounting functions of the airline;
- Driving the company’s financial planning; Maintaining systems and controls
- Performing risk management by analysing the organization’s liabilities and investments;
- Raising and managing funds from various local and international sources to meet the capital and investment needs of the airline
- Managing cash and liquidity risks;
- Ensuring regulatory financial, tax and reporting
Experience & Qualification
- 10+ Proven experience as finance officer/chief account or relevant role in a senior financial managerial position with a proven record of success
- In-depth knowledge of corporate financial law and risk management practices
- Excellent knowledge of data analysis and forecasting methods
- Excellent knowledge of data analysis and forecasting methods
- Proficiency in the use of MS Office and accounting software
- Ability to strategize and solve problems
- Strong leadership and organizational skills
- Extensive relationships in the financial system
- Knowledge of the aviation industry
- Excellent communication and people skills
- An analytical mind, comfortable with numbers
- CPA/ACCA/ACA is required
- BSc/BA in Accounting, Finance or relevant field; MSc/MBA is a plus
Apply to: Interested and qualified candidates are to forward their CV with a short personal statement to careers@flyunitednigeria.com
Job title: Sales Executive
Effective Date: TBA
Department: COMMERCIAL
Reports to: Chief Commercial Officer
Job Summary
Responsible for discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. He/she must have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our products and services.
Ultimately, He/She will help UNA meet and surpass business expectations and contribute to the
company’s rapid and sustainable growth.
Job Duties
Responsible for managing the booking, loading and unloading of air cargo for customers. He/She will be
responsible for coordinating with customers and other departments to ensure that shipments are sent
and received in a timely and efficient manner. The Airline Cargo Officer must have excellent
communication and organizational skills, a good understanding of the air cargo industry and the ability to
multi-task and work under pressure. He/She will be required to provide exceptional customer service,
while adhering to all regulations and procedures.
Duties/Responsibilities
- Achieving sales goals and developing sales plans.
- Researching prospects and generating
- Contacting potential and existing
- Handling customer questions, inquiries, and
- Preparing and sending quotes and
- Managing the sales process through specific software
- Building and maintaining a CRM
- Meeting daily, weekly, and monthly sales
- Track and monitor work
- Identify most important sales KPIs
- Prepare and present reports when needed
- Stay up to date with the latest sales trends and best practices
- Perform such other duties as may be
Job Attribute Required Skills
• Proven experience as a Sales Executive or relevant role
• Knowledge of MS Word, Excel, Power Point and Outlook
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Thorough understanding of marketing and negotiating techniques
• Self-motivated with a results-driven approach
Experience & Qualification
- BSc or HND in Business Administration, Marketing or a related field
- Minimum of 5 years’ experience as a sales executive in the aviation industry.
- Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
- Strong business sense and industry expertise
Application Closing Date : NIL
Apply to: Interested and qualified candidates are to forward their CV and cover letter to careers@flyunitednigeria.com
Job Title: Sales Executive
Department: Commercial
Effective Date: TBA
Reports to: Chief Commercial Officer
Job Summary
Responsible for discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. He/she must have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our products and services.
Ultimately, He/She will help UNA meet and surpass business expectations and contribute to the company’s rapid and sustainable growth.
Job Duties
Ground Operations Department at UNA ensures that passengers, luggage, cargo, mail, etc. are safely onboard the aircraft prior to departure and that passengers safely disembark from the aircraft and collect their baggage intact. It also ensures that the aircraft is adequately and timely received and remedied for every flight and that there are excellent facilities for fueling the aircraft and for handling passengers, baggage and cargo at various stations and destinations of the airline. It works with and supervises third-party ground handling companies that provide fueling, cleaning, ground equipment, janitorial services, baggage handling and catering.
Job Responsibilities
- Manage Airport sales
- Grow new business – Corporate account.
- Agency management.
- Generate new business e.g., Charter, Group bookings.
- Preparing and sending quotes and proposals.
- Building and maintaining a CRM database.
- Negotiate/close deals and handle complaints or objections.
- Prepare and present reports when needed.
- Meeting daily, weekly, and monthly sales targets.
- Develop new products and services – for special events and religious festivals.
- Develop and implement new business plans, processes and procedures.
- Prepare contracts and undertake negotiations
- Advertising, Campaign and promotion/activation
- Social media marketing
- a) Graphics and Content writing
- b) Video marketing
- c) Website page optimization
- Email marketing
- Conduct survey – Customer satisfaction index
- Reporting
- Any other tasks assigned by Sales Supervisor
Job Attribute Required Skills
• Proven experience as a Sales Executive or relevant role
• Knowledge of MS Word, Excel, PowerPoint and Outlook
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Thorough understanding of marketing and negotiating techniques
• Self-motivated with a results-driven approach
Experience & Qualification
- BSc or HND in Business Administration, Marketing or a related field
- Minimum of 5 years’ experience as a sales executive in the aviation industry.
- Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
- Strong business sense and industry expertise
Application Closing Date : NIL
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
Job Title: Customer Relations Manager
Department: COMMERCIAL SERVICES
Effective Date: TBA
Reports to: Chief Commercial Officer
Job Summary
The Customer Service Manager is responsible for ensuring a high-performing operation by leading, engaging, coaching, motivating and developing front-line team members. The customer service Manager will supervise the on-time performance of all of United Nigeria’s domestic, regional and international, transit passenger, baggage, cargo and aircraft activities with the highest standard of service and efficiency rendered to passengers and customers of the airline with safety, security and on-time departure. Also responsible for supporting their teams’ efforts in creating a safe, reliable operation while delivering an elevated customer service experience. He/she is responsible for developing outstanding loyalty programs to increase customer satisfaction.
Job Duties
Ground Operations Department at UNA ensures that passengers, luggage, cargo, mail, etc. are safely onboard the aircraft prior to departure and that passengers safely disembark from the aircraft and collect their baggage intact. It also ensures that the aircraft is adequately and timely received and remedied for every flight and that there are excellent facilities for fueling the aircraft and for handling passengers, baggage and cargo at various stations and destinations of the airline. It works with and supervises third-party ground handling companies that provide fueling, cleaning, ground equipment, janitorial services, baggage handling and catering.
Job Responsibilities
- Improve customer service experience, create engaged customers and facilitate passenger organic growth for the company.
- Take ownership of customers’ issues and follow problems through to resolution
- Develop service procedures, policies and standards.
- Keep ahead of the industry’s developments and apply best practices to areas of improvement.
- Responsible for overseeing teams of customer service executives. He/she will set goals to meet the needs of each team member as well as monitor the progress of customer cases in the company emails and tracking system.
- Answering questions from customers/ passengers and resolving identified problems/ challenges.
- Ensure all activities related to Station Operations and Coordinates all functions to ensure superior customer service, operational integrity, and positive employee relations.
- He/she will work with teams of customer service executives and oversee their customer service operations. He/she will also work with managers in other departments to address customer complaints or concerns as needed.
- Keep abreast of new company products and services.
- Compile and print reports on overall customer satisfaction. Isolate and identify areas of improvement.
- Ensures customer service representatives are fully trained, knowledgeable and provide superior customer service. Train agents on how to adequately address the problem over the phone, how to write correspondence or how to use the reservation system.
- Work with management on customer service initiatives.
- Manage Flight Disruption as advised by COU
- Ensures that all flight summaries including flown coupons are sent on time to the revenue accounts office.
- Ensure that disruptions or unusual situations are attended to safely and legally with minimum risk to the company
- Manage relations with customers, social media handles, liaising with NCAA, and CPD, review litigation cases, managing call centre and reporting to the management.
- Performs any other duties that may be assigned by the Station Manager from time to time.
Job Attribute Required Skills
- Excellent and strong client-facing and communication skills.
- Excellent interpersonal and customer service skills.
- Experience in providing customer service support.
- Excellent managerial skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to develop working partnerships with all staff in airlines at the airport
- Ability to prioritize tasks and delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Must be smart enough to take critical decisions within a very short time limit
- Proficient with Microsoft Office Suite or related software.
Experience & Qualification
- HND or B.Sc. in any discipline
- A higher degree will be an added advantage.
- A minimum of three (3) to four (4) years of experience in a relevant field
- Knowledge of customer service experience in the aviation industry will be an advantage
- Must be able to work late hours and multi task.
Application Closing Date : NIL
Apply to:Interested and qualified candidates are to forward their CV and cover letter to careers@flyunitednigeria.com
Job Title: STATION MANAGER
Employment Type: Full Time
Effective Date: TBA
Location: JOS AIRPORT
Job Summary
The Station Manager is to ensure on-time performance of all domestic, Regional and international flights, transit passenger, baggage, cargo and aircraft activities with the highest standard of service and efficiency rendered to passengers and customers of the airlines with safety, security and on-time departure being top priority.
Job Duties
Ground Operations Department at UNA ensures that passengers, luggage, cargo, mail, etc. are safely onboard the aircraft prior to departure and that passengers safely disembark from the aircraft and collect their baggage intact. It also ensures that the aircraft is adequately and timely received and remedied for every flight and that there are excellent facilities for fueling the aircraft and for handling passengers, baggage and cargo at various stations and destinations of the airline. It works with and supervises third-party ground handling companies that provide fueling, cleaning, ground equipment, janitorial services, baggage handling and catering.
Job Responsibilities
- Oversees all aspects of the station’s operations ensuring safe, punctual, efficient and smooth operations.
- Assumes direct responsibility for his Station Agents, Customer Service Agent, Security Staff, Ticketing and Reservation Officers, Dispatcher, Ramp Agent, Driver, and Catering Officer) Check-in Agent and Baggage Handlers etc)
- Directs all activities related to Station Operations and Coordinates all functions to ensure superior customer service, operational integrity, and positive employee relations.
- Develops schedules ensuring cost compliance and allocating needed resources
- Ensures customer service representatives are fully trained, and knowledgeable and provide superior customer service.
- Ensures compliance with all UNA Ground Operation Manuals, Load Manuals, Station Manuals and other documents relevant to the management of the station.
- Ensures compliance with International, Federal, State and Local Aviation Regulations
- Identifies and manages station problems, investigates and provides recommendations for operational efficiency for Management
- Makes yearly plans and budgets for the station. Negotiates and manages airport-specific contracts, and quotations and follows up service compliance in accordance to the existing contracts.
- Initiates service recovery efforts in the event of operations irregularities in cooperation with Operational Dispatch.
- Verifies and approves all station-related invoices and reports any mistakes accordingly.
- Involves in station staff recruitment, initiatives disciplinary hearings, training, development and motivational exercises for station staff
- Provides leadership and guidance to the ground handling agents and UNA staff
- Represents UNA at all Airport related functions, meetings and liaises with airport authority and governmental offices.
- Ensures company brand and values compliance
- Performs any other duties that may be assigned by management from time to time.
- Ensures having meetings with his team
- Ensures team work in the station
- Maintain excellent relationship with Aviation Authorities-NCAA, FAAN, NAMA and NIMET and others-bankers, hotel, car hires etc
- Complete quarterly and annual appraisal and staff assessment and make recommendations and submit to HGO.
- Submit to FAAN, NAMA, NCAA all relevant official documents required by regulation.
Job Attribute Required Skills
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to direct and develop staff.
- Ability to develop working partnerships with all staff in airlines at the airport
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Must be smart enough to take critical decisions within a very short time limit
- Proficient with Microsoft Office Suite or related software.
Experience & Qualification
- HND or B.Sc in any discipline
- A higher degree will be an added advantage.
- Must be able to work late hours and multi-task.
- A minimum of four (4) years’ experience as a Station Manager
- Knowledge of Nig.CARs
- Knowledge of Ground Handling Operations will be of advantage
Application Closing Date : NIL
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
Job Title: Legal Officer
Location: ENUGU
Employment Type: Full Time
Effective Date: TBA
Job Summary
The Ground Operation Officer is to ensure that Ground Operations activities are coordinated timely on both Domestic, Regional, and International flights on passenger, fueling, and all ground handling activities as well compiling and providing, statistics reports and information relating to ground operations.
Job Duties
Ground Operations Department at UNA ensures that passengers, luggage, cargo, mail, etc. are safely onboard the aircraft prior to departure and that passengers safely disembark from the aircraft and collect their baggage intact. It also ensures that the aircraft is adequately and timely received and remedied for every flight and that there are excellent facilities for fueling the aircraft and for handling passengers, baggage and cargo at various stations and destinations of the airline. It works with and supervises third-party ground handling companies that provide fueling, cleaning, ground equipment, janitorial services, baggage handling and catering.
Job Responsibilities
- Successful candidate will be responsible for ensuring corporate compliance with legal and
regulatory matters. - Assisting with Legal Research.
- Assisting with the preparation and production of Legal correspondence, documents and
contracts. - Assisting with the management of archived legal documents.
- Assisting with preparation for Board and Committee meetings.
- Ensuring documentation of all legal documents of the Company to maintain
confidentiality. - Taking record of minutes of Senior Management meetings.
- Assisting with the preparation and production of first draft/review of routine contracts
and reports. - Assisting with the preparation and production of required documentation for corporate
filings. - Liaise with external solicitor.
- And any other duties assigned from time to time.
Job Attribute Required Skills
- Strong leadership and organizational skills
- Bilingual skills (working knowledge of French or Portugues) will be an advantage
- Good interpersonal skills
- Excellent knowledge of of Microsoft Office Suite
- Ability and readiness to work under pressure and at odd hours
- Integrity and reliability at all times
- Ready and able to train and mentor young professionals.
- Strong network in the corporate world
Experience & Qualification
- LL.B. Graduate, B.L with a minimum of Second Class Lower.
- Commendable knowledge of Commercial and Corporate law practice, International law
and Aviation law. - 3 – 4 years post call experience with NYSC Certificate.
- Excellent interpersonal, written and communication skills.
- Good research and analytical skills and strong attention to detail
- A passable command of French is an added advantage.
- Good planning and organisational skills.
- Good Microsoft Office (especially MS Word, MS PowerPoint and MS Excel) and PC/IT
skills required for the 21st Century Corporate Environment.
Application Closing Date : NIL
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
Job Title: Driver
Location: Lagos
Employment Type: Full Time
Reports to: Station Manager/ Admin Manager
Effective Date: TBA
Job Summary
The Driver shall be responsible for driving staff on official assignments and delivering packages to clients
in a timely manner, working on nights and weekends and ensuring that vehicles are always ready for use,
among other duties. The Driver will be in charge of driving, maintenance, cleanliness and safety of the
office vehicle & will be assigned the responsibility of exercising efficient and effective handling of the
office vehicle
Job Duties
Ground Operations Department at UNA ensures that passengers, luggage, cargo, mail, etc. are safely onboard the aircraft prior to departure and that passengers safely disembark from the aircraft and collect their baggage intact. It also ensures that the aircraft is adequately and timely received and remedied for every flight and that there are excellent facilities for fueling the aircraft and for handling passengers, baggage and cargo at various stations and destinations of the airline. It works with and supervises third-party ground handling companies that provide fueling, cleaning, ground equipment, janitorial services, baggage handling and catering.
Job Responsibilities
● Transporting Staff and goods on official assignments, especially around the airports and
environs. hotels and vice versa.
● Carrying out vehicle maintenance checks.
● Maintaining high personal hygiene including wearing well maintained official uniform
● Delivering messages and packages in a timely manner.
● Picking up staff, office purchases or other administrative needs.
● Utilizing navigation apps to find the most optimal route.
● Interacting with staff and the public in a professional conduct.
● Working at odd times and on weekends.
● Maintaining an organized travel schedule.
● Ensuring that vehicles have sufficient fuel and are always ready for use.
● Arranging for vehicle repairs when necessary.
● Updating monthly vehicle log book and other records.
● Driving a variety of vehicles, including cars, buses and trucks when necessary
● Any other duties as may be assigned by the Station Manager from time to time.
Job Attribute Required Skills
- Must have extensive knowledge of the operating local area
- Must be physically fit to be able to lift objects
- Excellent organizational and time management skills
- Must have knowledge of dangerous goods and how to handle them
- Must have excellent interpersonal skills
- Must have a high sense of punctuality
- Must be a good team player
- Good verbal communication
- Must be proficient in the use of GPS devices
Experience & Qualification
- Relevant educational qualifications are WAEC, SSCE, GCE, OND, NCE etc.
- Must have a valid driver’s license
- Not less than one (1) year driving experience
Physical Requirement
- May be required to work late hours
- Must be physically fit and agile
- Must be able to lift up to 15 pounds at times.
Application Closing Date : NIL
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
Job Title: Manager, Enterprise Risk Management
Location: Enugu
Employment Type: Full Time
Reports to: CEO/COO
Effective Date: TBA
Job Summary
United Nigeria Airlines is a fast-growing commercial airline operator based in Nigeria. We are looking for a talented Risk Manager to join Team United Nigeria. If you’re eager for your next challenge, United Nigeria Airlines is a great place to grow your career. You’ll be glad you applied to United Nigeria for the role of a Risk Manager.
The Enterprise Risk Management Department of United Nigeria develops and communicates the risk policies and processes for the Company. It develops and implements the risk models and controls involving market, credit, operational and regulatory risks, ensures that internal controls are operating effectively, and provides research and analytical support to the enterprise. The Risk Manager must have excellent quantitative and analytical skills, along with the ability to apply those skills across a variety of business processes
Job Duties
Ground Operations Department at UNA ensures that passengers, luggage, cargo, mail, etc. are safely onboard the aircraft prior to departure and that passengers safely disembark from the aircraft and collect their baggage intact. It also ensures that the aircraft is adequately and timely received and remedied for every flight and that there are excellent facilities for fueling the aircraft and for handling passengers, baggage and cargo at various stations and destinations of the airline. It works with and supervises third-party ground handling companies that provide fueling, cleaning, ground equipment, janitorial services, baggage handling and catering.
Job Responsibilities
- Designing and implementing overall risk management processes and strategies for the company;
- Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the company including the financial impact on the company when risks occur;
- Performing a risk evaluation: Evaluating the company’s previous handling of risks, and comparing potential risks with criteria set out by the company such as costs and legal requirements;
- Establishing the level of risk, the company is willing to take
- Developing a risk matrix in terms of probability of occurrence and severity of consequence;
- Preparing risk management and insurance budgets
- Risk reporting tailored to the relevant audience, the board, management and financiers and regulatory agencies.
- Advising the board of directors about the most significant risks to the business;
- Ensuring that business heads understand the risks that might affect their departments;
- Ensuring that staff understand their own accountability for individual risks;
- Explaining the external risk posed by corporate governance to stakeholders
- Creating business continuity plans to limit risks;
- Implementing health and safety measures, and purchasing insurance
- Conducting policy and compliance audits, which will include liaising with internal and external auditors;
- Maintaining records of insurance policies and claims
- Reviewing any new major contracts or internal business proposals
- Building risk awareness amongst staff by providing support and training within the company
- Performs any other duties that may be assigned by the COO/ED
Job Attribute Required Skills
The following skills will be required:
- Analytical skills and an eye for details
- Commercial awareness
- Numerical skills
- Planning and organizational skills
- Ability to understand broader business issues
- Communication and presentation skills
- his is a senior position in the Company.
The Risk Manager reports directly to the CEO and to the Board of Directors as may be necessary.
Experience & Qualification
A Minimum of 8 years requisite experience in enterprise risk management in a large organization. Experience in the Aviation industry will be an advantage.
A degree in the following subjects is not vital but can be included in a job description:
- Risk Management
- Management or Business Studies
- Finance or Economics
- Accounting
- Science
- Statistics
- Engineering
With a professional qualification in accounting, CFA or Risk management. A Postgraduate degree will be an advantage.
Application Closing Date : 27th July 2022
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
Job Title: Marketing Officer
Location: Enugu
Employment Type: Full Time
Reports to: Manager, Commercial Services
Effective Date: TBA
Job Summary
United Nigeria Airlines is a fast-growing commercia airline operator based in Nigeria. We are looking for a talented, self-motivated professional to join Team United Nigeria as a Marketing Officer. The offer will be responsible for developing, pricing, promoting and placing United Nigeria’s passenger and ancillary services. If you are ready for your next challenge, United Nigeria Airlines is a great place to grow your career. You’ll be glad you applied to United Nigeria.
Job Duties
Ground Operations Department at UNA ensures that passengers, luggage, cargo, mail, etc. are safely onboard the aircraft prior to departure and that passengers safely disembark from the aircraft and collect their baggage intact. It also ensures that the aircraft is adequately and timely received and remedied for every flight and that there are excellent facilities for fueling the aircraft and for handling passengers, baggage and cargo at various stations and destinations of the airline. It works with and supervises third-party ground handling companies that provide fueling, cleaning, ground equipment, janitorial services, baggage handling and catering.
Job Responsibilities
- Market development to ensure that the airlines optimizes its services;
- Identify and analyze various market segments and design products and services to suit their needs;
- Develop and implement new marketing campaigns and strategies including branding and advertising;
- Analyze and report regularly on market, competition and trends;
- Develop relevant statistical and financial data on various market segments in the aviation industry to inform management decisions;
- Evaluate and report on the effectiveness of various marketing programmes
- Carry out other necessary functions that will ensure market acceptability of United Nigeria’s products and services.
- Performs any other duties that may be assigned by the COO/ED
Job Attribute Required Skills
- Strong communication and organizational skills
- Bilingual skills (working knowledge of French or Portuguese) will be an advantage
- Good interpersonal skills
- Excellent knowledge of Microsoft Office Suite
- Ability and readiness to work under pressure and off office hours
- Integrity and reliability at all times.
- Strong network in the corporate and NGO world
- Self-motivated, high-performance goal getting personality
Experience & Qualification
- BSc/BA, MSc/MA in Marketing, Economics, Accounting, or any Social Sciences or Engineering;
- 5 years of requisite experience in marketing products and services
- Experience in marketing airline services including charter, cargo will be an advantage.
Application Closing Date : 27th July 2022
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
Job Title: Security Operative
Location: Benin / Jos
Employment Type: Full Time
Reports to: Station Manager
Effective Date: TBA
Job Summary
The Security Operative is responsible for protecting assigned property, promoting and enforcing safety
and security and act as a visible deterrent against irregular activity. The Security Operative reports to the
Station Manager and is assigned the responsibility of securing the lives and properties of United Nigeria
Airlines staff and passengers, effectively and efficiently
Job Duties
Ground Operations Department at UNA ensures that passengers, luggage, cargo, mail, etc. are safely onboard the aircraft prior to departure and that passengers safely disembark from the aircraft and collect their baggage intact. It also ensures that the aircraft is adequately and timely received and remedied for every flight and that there are excellent facilities for fueling the aircraft and for handling passengers, baggage and cargo at various stations and destinations of the airline. It works with and supervises third-party ground handling companies that provide fueling, cleaning, ground equipment, janitorial services, baggage handling and catering.
Job Responsibilities
- Provides security protection for aircraft and passengers.
- Implements crowd control techniques at the Check-in counters and Boarding gates.
- Handles passenger body search at the boarding gate and treats passengers with courtesy and
respect. - Secures the airline’s properties, staff, passengers and passengers’ baggage from pilfering and
malicious damage. - Assists in investigating security-related incidents and reports same to the Station Manager.
- Manages and reports all petty complaints from staff/passengers concerning security, especially
with respect to operational issues and any other security-related matter. - Respond to emergency situations to provide necessary assistance to employees and passengers
- Complies with Aviation Security operating procedures, working practices, and protocols.
- Utilizes equipment only as trained.
- To carry out such other duties as assigned
Job Attribute Required Skills
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and time management skills
- Ability to develop working partnerships with all staff in airlines at the airport
- Ability to function well in a high-paced and at times stressful environment.
- Must be honest and trustworthy
- Must be smart and vigilant at all times
- Must be a team player
Experience & Qualification
- At least OND or equivalent qualification
- A higher degree will be an added advantage.
- Must be able to work late hours and multi-task.
- A minimum of one (1) year of experience in a relevant field; AVSEC experience will be an added
advantage
Application Closing Date: 27th July, 2022
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
Job Title: Customer Service Executive (CSE)
Location: Benin / Jos
Employment Type: Full Time
Reports to: Station Manager
Effective Date: TBA
Job Summary
The Customer Service Executive is responsible for Ticketing and Reservations, check-in, boarding and Baggage services. The Customer service executive reports to Station Manager and are assigned the responsibility of exercising efficient and effective sales, check-in, boarding and baggage services of all United Nigeria Airlines Ltd
Job Duties
Ground Operations Department at UNA ensures that passengers, luggage, cargo, mail, etc. are safely onboard the aircraft prior to departure and that passengers safely disembark from the aircraft and collect their baggage intact. It also ensures that the aircraft is adequately and timely received and remedied for every flight and that there are excellent facilities for fueling the aircraft and for handling passengers, baggage and cargo at various stations and destinations of the airline. It works with and supervises third-party ground handling companies that provide fueling, cleaning, ground equipment, janitorial services, baggage handling and catering.
Job Responsibilities
● Ensures Tickets are not sold on credit
● Adheres strictly to all Ticketing Time Limit requirements established by United Nigeria.
● For all Ticket purchases – all payments must be in cash or credit cards before ticket is issued
● Ensures update with relevant information regarding flight schedules, Flight timing and fares
● Ensures all necessary tools/materials needed for reservation and ticketing, check-in, Boarding, are available and ready for use before commencement of duty
● Ensures receipts, tickets, ticket jackets are available at all time if not make timely request to the supervisor
● Ensures daily flight program is readily available
● Ensures check-in, sales, boarding of passengers are carried out according to United Nigeria SOP
● Ensures sales, excess baggage charge reconciliation at the end of daily’s operations
● Ensures intending passengers hold valid ticket before check-in and boarding.
● Ensures valid identification before check-in
● Generates passenger manifest and make sure it goes with the flight
● Attends to any other duty assigned by the supervisor
Job Attribute Required Skills
● Excellent verbal and written communication skills.
● Excellent interpersonal and customer service skills.
● Excellent sales and customer service skills.
● Excellent organizational skills and attention to detail.
● Excellent time management skills with a proven ability to meet deadlines.
● Strong analytical and problem-solving skills.
● Strong supervisory and leadership skills.
● Ability to develop working partnerships with all staff in airlines at the airport
● Ability to prioritize tasks and to delegate them when appropriate.
● Ability to function well in a high-paced and at times stressful environment.
● Must be smart enough to take critical decisions within a very short time limit
● Proficient with Microsoft Office Suite or related software.
Experience & Qualification
● HND or B.Sc in any discipline
● A higher degree will be an added advantage.
● Must be able to work late hours and multi task.
● A minimum of one (1) year experience in relevant field
Application Closing Date:27th, July, 2022
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
Job Title: Baggage Handler
Location: Benin
Employment Type: Full Time
Reports to: Station Manager
Effective Date: TBA
Job Summary
The Office Assistant shall provide support to managers and employees, assisting in daily office needs and
managing the company’s general administrative activities which include making travel and meeting
arrangements, preparing reports and maintaining appropriate filing systems.
Key Responsibilities
- • Supervising and coordinating all baggage, cargo and mails at the station.
• Receiving all checked – in baggage at the check -in counter
• Send and sort out of checked -in baggage into the baggage trolleys
• Ensure movement out of the baggage to the aircraft for loading after due identification by the respective passenger.
• The movement of arrival baggage from the aircraft to baggage hall for passenger identification • Provides strong support to the Line Manager as to achieve the overall goal of the company
Required Skills/Abilities
- Excellent knowledge of Computer and Internet savvy
- Excellent Communication skills both written and verbal
- Good interpersonal skills and customer service oriented
- knowledge of operation of standard office equipment.
- knowledge of clerical and administrative procedures and systems such as filing and record
keeping
Qualification and Experience
• Must be at least 18 years old
• Relevant educational qualifications are OND, GCE, NCE, WAEC etc.
• Must be smart and vigilant at duty post at all times
• Knowledgeable on Dangerous Goods
• Must be a team player
Application Closing Date : 27th,July,2022
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
Job Title: Customer Service Supervisor (CSS)
Location: Benin / Jos
Employment Type: Full Time
Reports to: Station Manager
Effective Date: TBA
Job Summary
The Customer Service Supervisor will supervise the on-time performance of all United Nigeria’s domestic, Regional and international, transit passenger, baggage, cargo and aircraft activities with the highest standard of service and efficiency rendered to passengers and customers of the airline with safety, security and on-time departure being top priority. The Passenger Service Supervisor must ensure that there is sufficient staff to man the daily operations. CSS acts in the role of the Station Manager in his/her absence or as may be necessary
Key Responsibilities
● Supervise all aspects of the station’s operations ensuring safe, punctual, efficient and smooth operations.
● Supervise Station Agents, Customer Service Agent, Security Staff, Ticketing and Reservation Officers, Ramp Agent, Driver, Catering Officer) Check- in Agent and Baggage Handlers etc.)
● Ensure all activities related to Station Operations and Coordinates all functions to ensure superior customer service, operational integrity, and positive employee relations.
● Ensure strict compliance of Ramp safety procedures by all Ramp staff
● Ensures customer service representatives are fully trained, knowledgeable and provide superior customer service.
● Ensures all United Nigeria Ground Operations Manual, Load Manual, Station Manuals and other documents relevant to the management of the station are complied with
● Ensures that all flight summaries including flown coupons are sent on time to the revenue accounts office.
● Ensure that disruptions or unusual situations are attended to safely and legally with minimum risk to the company
● Ensure to meet arrival aircraft and supervise the various Ramp activities
● Ensure that all flights are with correct and appropriate passenger and baggage manifest before departure
● Performs any other duties that may be assigned by the Station Manager from time to time.
Required Skills/Abilities
● Excellent verbal and written communication skills.
● Excellent interpersonal and customer service skills.
● Excellent sales and customer service skills.
● Excellent organizational skills and attention to detail.
● Excellent time management skills with a proven ability to meet deadlines.
● Strong analytical and problem-solving skills.
● Strong supervisory and leadership skills.
● Ability to develop working partnerships with all staff in airlines at the airport
● Ability to prioritize tasks and to delegate them when appropriate.
● Ability to function well in a high-paced and at times stressful environment.
● Must be smart enough to take critical decisions within a very short time limit
● Proficient with Microsoft Office Suite or related software.
Qualification and Experience
● HND or B.Sc in any discipline
● A higher degree will be an added advantage.
● A minimum of four (4) years’ experience in relevant field
● Knowledge of Ground Operations Handling will be an advantage
● Must be able to work late hours and multi task.
Application Closing Date : 27th,July,2022
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
Job Title: Office Assistant
Location: Benin / Jos
Employment Type: Full Time
Reports to: Station Manager
Job Summary
The Office Assistant shall provide support to managers and employees, assisting in daily office needs and managing the company’s general administrative activities.
Key Responsibilities
● Arranges and Organizes the office and work spaces
● Handles general clerical duties including photocopying and mailing
● Archives/Files – maintains electronic and hard copy filing system
● Retrieves documents from filing system
● Handles requests for information and data in conjunction with HR Officer
● Resolves administrative problems and inquiries
● Prepares agendas for meetings and other meeting schedules
● Opens, sorts and distributes incoming correspondence
● Maintains office supply inventories
● Coordinates the maintenance of office equipment
● Coordinates and maintains records for the office
● Any other duties as assigned by your supervisor
Required Skills/Abilities
● Excellent Communication skills both written and verbal
● Good interpersonal skills and customer service oriented
● knowledge of operation of standard office equipment.
● knowledge of clerical and administrative procedures and systems such as filing and record keeping
● Strong organizational skills including planning and prioritizing
● Good information gathering and monitoring
● Strong problem assessment and problem-solving skills
● Good knowledge of principles and practices of basic office management
● Ability to work under pressure without showing signs of distress
● Able to pay attention to details
Qualification,Experience and Skills
● Good SSCE certificate, OND (any discipline), previous experience as a Secretary or Office Assistant is an added advantage.
● Must be able to work late hours and odd times.
● Must be good able to multitask
● Preferably under the age of 30 years with a minimum of 1 year work experience
Application Closing Date : 27th,July, 2022.
Apply to: careers@flyunitednigeria.com
Interested and qualified candidate should forward his/her application (indicating location) and CV.
List of Job Openings
Thank you for your interest in working for United Nigeria Airlines.
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