CAREER
United Nigeria Airlines is Recruiting to Fill the Position Of:
Job title: Logistics Officer
Effective Date: TBA
Reports to: Procurement Manager
Department: Operations / Supply Chain / Technical Services / Ground Operations
Location: TBA
Date: 09/02/2026
Job Summary:
The Logistics Officer is responsible for planning, coordinating, and controlling the movement, storage, and availability of aircraft parts, ground support equipment, catering supplies, and other operational materials to ensure uninterrupted airline operations. The role supports flight schedules, maintenance activities, and regulatory compliance while optimizing cost, time, and inventory levels.
Duties/Responsiblities:
- Inventory & Materials Management
- Manage inventory of aircraft parts, tools, consumables, catering items, and ground handling supplies
- Monitor stock levels to prevent shortages or overstocking
- Ensure proper storage, handling, and preservation of aviation materials in accordance with OEM and aviation authority standards
- Conduct regular stock audits and reconcile discrepancies
- Logistics & Supply Chain Coordination
- Coordinate inbound and outbound logistics for aircraft parts, AOG (Aircraft on Ground) materials, and operational supplies
- Arrange transportation (air, sea, road) with freight forwarders and courier services
- Track shipments and ensure timely delivery to maintenance bases and outstations
- Handle urgent AOG logistics to minimize aircraft downtime
- Maintenance & Operations Support
- Liaise with Maintenance, Engineering, Ground Operations, and Flight Operations teams
- Ensure timely availability of parts for scheduled and unscheduled maintenance
- Support line maintenance and base maintenance logistics requirements
- Coordinate logistics support for new aircraft induction and phase-in/phase-out projects
- Documentation & Compliance
- Prepare and manage shipping documents (AWB, invoices, packing lists, certificates)
- Ensure compliance with aviation regulations (IATA, ICAO, EASA/FAA, local NCAAs)
- Maintain accurate logistics records and traceability of aircraft parts
- Support audits and inspections by aviation authorities and internal quality teams
- Vendor & Cost Management
- Liaise with suppliers, vendors, and repair stations
- Evaluate supplier performance and delivery timelines
- Support procurement activities and cost-control initiatives
- Assist in negotiating logistics rates and service agreements
- Customs & Regulatory Clearance
- Coordinate customs clearance for international shipments
- Ensure compliance with import/export regulations and hazardous materials handling
- Resolve customs or shipment delays efficiently
- Reporting & Systems
- Update logistics and inventory systems (SAM, AMOS, TRAX, SAP, or similar)
- Prepare logistics performance reports and KPIs
- Track logistics costs, delays, and efficiency metrics
Required Skills & Competencies
- Aviation logistics and supply chain management
- Inventory control and demand forecasting
- Time-critical shipment handling
- Regulatory compliance and documentation
- Cost optimization and vendor management
- Ability to work under pressure in a 24/7 airline environment
Experience & Qualification
- Bachelor’s degree in Logistics, Supply Chain Management, Aviation Management, or related field
- 2–6 years of logistics or supply chain experience (airline or aviation industry preferred)
- Knowledge of aircraft parts logistics and AOG handling
- Familiarity with IATA Dangerous Goods Regulations
- Experience with aviation ERP/MRO systems (SAM, AMOS, TRAX, RAMCO, etc.)
- Strong coordination, communication, and problem-solving skills
Working Conditions
- Shift work, including nights, weekends, and public holidays where necessary.
- High-pressure operational environment
- Occasional travel to outstations or suppliers where necessary
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Procurement Officer
Effective Date: TBA
Reports to:Technical Procurement Manager
Department: Procurement
Location: TBA
Date: 09/02/2026
Job Summary:
The Procurement Officer is responsible for sourcing, negotiating, and purchasing goods and services required for airline operations, including aircraft parts, maintenance services, ground handling equipment and general operational supplies, ensuring cost efficiency, quality, compliance, and on-time availability.
Duties/Responsiblities:
- Strategic Procurement
- Source and procure aircraft components, rotables, consumables, tooling, and ground support equipment in line with operational requirements.
- Support long-term supplier strategies for Maintenance, Repair & Overhaul (MRO), OEMs, and approved vendors.
- Assist in developing procurement plans aligned with fleet type, maintenance schedules, and operational needs.
- Vendor Management
- Identify, evaluate, and onboard approved suppliers in compliance with aviation regulations (e.g., OEM, EASA/FAA standards where applicable).
- Maintain strong relationships with suppliers to ensure service reliability, quality, and cost competitiveness.
- Monitor supplier performance and resolve delivery, quality, or contractual issues.
- Contract & Negotiation
- Prepare and manage Requests for Quotation (RFQ), Requests for Proposal (RFP), and tender documents.
- Negotiate pricing, lead times, payment terms, warranties, and service-level agreements.
- Ensure contracts comply with company policies and aviation regulatory requirements.
- Cost Control & Budgeting
- Achieve cost savings and value optimization without compromising safety or quality.
- Track procurement spend and support budget planning and forecasting.
- Analyze market trends and price fluctuations (e.g., parts availability, exchange rates).
- Compliance & Documentation
- Ensure procurement activities comply with aviation authority regulations, company policies, and audit requirements.
- Maintain accurate procurement records, purchase orders, contracts, and certification documentation.
- Support internal and external audits related to procurement and supply chain activities
- Operational Support
- Coordinate closely with Engineering, Maintenance, Operations, Finance, and Stores departments.
- Expedite AOG (Aircraft on Ground) and critical material requirements to minimize operational disruptions
- Monitor inventory levels and support just-in-time procurement practices
Required Skills & Competencies
Strong negotiation and supplier management skills
Knowledge of aviation procurement, MRO, and aircraft parts
Excellent analytical and cost-control abilities
High attention to detail and compliance awareness
Strong communication and stakeholder coordination skills
Ability to work under pressure, especially during AOG situations
Experience & Qualification
- Bachelor’s degree in Supply Chain Management, Business, Engineering, or a related field
- 2–5 years of procurement experience, preferably in airline or aviation industry
- Familiarity with aviation regulations and certification requirements is an advantage
- Experience with ERP or procurement systems (e.g., SAM, SAP, AMOS, TRAX)
Working Conditions
Office-based with occasional travel to suppliers or maintenance facilities when necessary.
May require availability outside normal working hours to support operational emergencies.
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Payroll Assistant
Effective Date: TBA
Reports to:Payroll Accountant
Department: ACCOUNTS
Location: ENUGU
Date: 09/02/2026
Job Summary:
We are seeking a detail-oriented and reliable Payroll Assistant to support the payroll function of the organization. The successful candidate will work under the direct supervision of the Payroll Accountant and assist in ensuring accurate, timely, and compliant payroll processing in line with company policies and statutory requirements.
Duties/Responsiblities:
- Assist in the preparation and processing of monthly payroll under the guidance of the Payroll Accountant.
- Maintain and update employee payroll records, including salaries, allowances, deductions, and benefits.
- Support the computation of statutory deductions such as PAYE, WHTax, pension, NSITF, ITF and other applicable contributions.
- Assist in reconciling payroll data and resolving payroll-related discrepancies.
- Prepare payroll schedules and supporting documentation for review by the Payroll Accountant.
- Respond to basic payroll queries from employees and escalate complex issues to the Payroll Accountant.
- Ensure payroll information is treated with confidentiality and accuracy.
- Support compliance with internal controls, company policies, and relevant labour and tax regulations.
- Assist during payroll audits and provide required documentation when needed.
Required Skills & Competencies
- Strong attention to detail and numerical accuracy.
- Ability to follow instructions and work under supervision.
- Good organizational and time-management skills.
- Effective communication and interpersonal skills.
- High level of integrity and confidentiality.
Experience & Qualification
- HND/BSc in Accounting, Finance, Business Administration, or a related discipline.
- 1–2 years’ experience in payroll or accounting support roles will be an advantage.
- Basic knowledge of payroll processes, statutory deductions, and labour regulations.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Experience with payroll software will be an added advantage
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Lead, Strategic Partnerships (Interline & Codeshare)
Effective Date: TBA
Reports to:Head of Business Development & Strategy
Department: Business Development & Strategy
Location: TBA
Date: 03/02/2026
Job Summary:
United Nigeria Airlines is seeking a Lead, Strategic Partnerships to drive the airlines interline and codeshare strategy as a core pillar of network growth and revenue expansion. This role sits within the Business Development & Strategy function and is focused on building high-impact, long-term partnerships that extend market access, strengthen connectivity, and support sustainable growth.
This is not a transactional sales or account management role. The position is responsible for identifying strategic partnership opportunities, leading complex negotiations, and ensuring partnerships are commercially sound, operationally aligned, and performance-driven.
Duties/Responsiblities:
Partnership Strategy & Development
- Develop and execute the United Nigeria interline and codeshare partnership strategy in line with network, route, and growth priorities.
- Identify, assess, and prioritize potential airline partners and complementary industry partners that enhance connectivity and revenue.
- Build business cases to support partnership decisions and senior management approvals.
Negotiation & Deal Structuring
- Lead end-to-end negotiations for interline, codeshare, and related commercial agreements.
- Structure agreements that balance revenue upside, operational feasibility, and long-term strategic value.
- Work closely with Legal, Finance, Operations, IT, and Revenue Management to ensure agreements are compliant, implementable, and commercially viable.
Implementation & Performance Management
- Oversee partnership setup and launch, including coordination of systems, inventory, fare filing, and operational readiness.
- Own key partner relationships at a senior level, ensuring ongoing alignment and value delivery.
- Define KPIs and monitor partnership performance, traffic flows, revenue contribution, and profitability, with regular reporting to leadership.
Cross-Functional Collaboration
- Collaborate with the Growth & Planning Analyst to use data and market insights to validate and optimize partnerships.
- Work closely with Commercial, Sales, and Marketing teams to ensure partnerships are effectively integrated into pricing, distribution, and go-to-market strategies.
- Act as the internal point of reference on partnership strategy, influencing decisions across departments.
Requirements
- Experience: 6–10 years’ experience in strategic partnerships, airline commercial strategy, network planning, or corporate development.
- Skills: Strong experience negotiating and managing complex commercial agreements; interline or codeshare experience is a strong advantage.
- Knowledge: Solid understanding of airline economics, network connectivity, and partnership models.
- Attributes: Proven ability to work across multiple functions and manage senior stakeholders.
- Competencies: Strong analytical, negotiation, and communication skills.
- Education: Bachelor’s degree required; MBA or relevant professional qualification is an advantage.
Required Skills & Competencies
- Bachelor’s degree in Business Development, Aviation Management, Law, or related discipline (Master’s degree preferred).
- Certification in partnership management, alliance development, or commercial negotiation is advantageous.
Experience
- Minimum 7–9 years of experience in airline partnership development, alliance management, or commercial collaborations within aviation.
- Direct involvement in structuring and negotiating commercial agreements such as codeshares, interline partnerships, joint ventures, or loyalty program integrations.
- Experience engaging with global distribution systems (GDS), travel technology providers, or tourism authorities to drive distribution and market access.
Experience & Qualification
- In-depth knowledge of IATA commercial standards, BSP processes, and partnership frameworks.
- Strong commercial acumen with ability to model partnership ROI, revenue sharing, and risk mitigation structures.
- Exceptional negotiation and contract management skills, with attention to regulatory compliance across multiple jurisdictions.
- Ability to identify and convert partnership opportunities into scalable growth levers (e.g., feed traffic, ancillary revenue, brand extension).
- Must demonstrate discretion in handling sensitive commercial discussions and alliance strategy.
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job Duties
Job title: Lead, Growth and Planning
Effective Date: TBA
Reports to:Head of Business Development & Strategy
Department: Business Development & Strategy
Location: TBA
Date: 03/02/2026
Job Summary:
Are you a strategic thinker who can see the story that data tells about the future? Do you have a passion for uncovering untapped market potential and building the business case for the next big venture? United Nigeria Airline is seeking a Lead, Growth and Planning to be the intellectual engine of our new Business Development & Strategy department.
This is not a day-to-day performance reporting role. You are an architect of growth. Your primary mission will be to look beyond the horizon, identify the most promising opportunities for expansion, and construct the data-driven blueprints that will turn those opportunities into reality. Your analysis will be the foundation upon which we launch new routes, enter new markets, and build the future of our airline.
Duties/Responsiblities:
What You Will Do:
- Market & Opportunity Assessment:
- Lead deep-dive analysis of potential new markets (states, regions, countries) to rigorously assess their viability for future air service.
- Analyze macro-economic trends, tourism data, trade flows, and competitor network strategies to identify untapped growth opportunities before our rivals do.
- Business Case Development & Financial Modeling:
- Lead the end-to-end creation of comprehensive business cases for new strategic initiatives, including new routes, major partnership opportunities, and new business verticals (e.g., dedicated cargo operations).
- Build sophisticated financial models to forecast revenue, costs, and profitability, providing clear ROI projections for proposed projects.
- Strategic Project Support:
- Provide the foundational data and analysis required for the Lead, Strategic Partnerships to evaluate and negotiate potential deals.
- Work directly with the Head of BD&S to formulate the airline’s 3–5-year strategic plan, grounding our vision in solid data and realistic forecasts.
- Competitive Intelligence:
- Go beyond daily fare tracking to analyze the long-term strategy, fleet plans, and network moves of key competitors. Your insights will inform our own strategic positioning and help us stay ahead of the curve.
What You Will Need:
- Proven Experience: A minimum of 6-10 years of experience in a strategic planning, network planning, or high-level commercial analysis role, preferably within the aviation or travel industry.
- Master of Business Cases: Demonstrable experience building financial models and writing business cases that have successfully led to multi-million-dollar investment decisions.
- Technical Prowess: Exceptional skills in Microsoft Excel (including modeling) and experience with data visualization tools (e.g., Power BI, Tableau) to turn complex data into compelling narratives.
- Strategic Mindset: A natural curiosity and a strategic mindset, with the ability to connect disparate pieces of information into a single, compelling growth story.
- Autonomy and Impact: A proactive self-starter who can manage multiple complex projects with high autonomy and deliver insights that have a direct impact on the airline’s direction.
- Market & Opportunity Assessment:
Required Skills & Competencies
- Expertise in airline economics, breakeven load factors, and fleet-utilization optimization.
- Strong analytical capabilities with advanced proficiency in Excel, Power BI/Tableau, and statistical forecasting tools.
- Deep understanding of African aviation markets
- Ability to translate data insights into actionable commercial strategies aligned with organizational KPIs.
- Excellent stakeholder management skills to collaborate with commercial, operations, and finance teams.
- Willingness to travel regionally for market assessments and engagements.
Experience & Qualification
- Bachelor’s degree in Aviation Management, Business Administration, Economics, or a related field (Master’s degree or MBA preferred).
- Professional certification in strategic planning, revenue management, or aviation analytics , IATA Diploma is an advantage.
- Minimum 6–10 years of progressive experience in airline commercial planning, network development, or growth strategy roles.
- Proven track record of developing and executing route network expansion plans, including market analysis, demand forecasting, and profitability modelling.
- Hands-on experience with aviation data platforms and revenue management systems.
- Demonstrated success in launching new routes or markets with measurable impact on passenger traffic and revenue growth.
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Engineering Administrative Assistant (EAA)
Effective Date: TBA
Reports to: Admin Supervisor & DOM
Department: Engineering & Maintenance
Location: TBA
Date: 28/01/2026
Job Summary:
The Engineering Administrative Assistant provides dedicated administrative, documentation, and coordination support to the Engineering & Maintenance Department. The role ensures accurate control of aircraft maintenance records, engineering documentation, and compliance-related files in accordance with NCAA, EASA, ICAO, and company-approved maintenance and quality procedures. The position supports engineers, planners, and maintenance personnel to enable safe, compliant, and efficient aircraft operations of United Nigeria Airlines Ltd.
Duties/Responsiblities:
- Engineering Administration & Support
- Accuracy and completeness of maintenance and engineering records.
- Timeliness of document retrieval and submission during audits.
- Compliance with regulatory and internal documentation standards.
- Effectiveness in supporting maintenance planning and coordination.
- Technical Documentation & Records Control
- Accuracy and completeness of maintenance and engineering records.
- Timeliness of document retrieval and submission during audits.
- Compliance with regulatory and internal documentation standards.
- Effectiveness in supporting maintenance planning and coordination.
- Support timely compilation and submission of maintenance records to Quality Assurance and Regulatory Authorities when required.
- Regulatory Compliance & Audit Support
- Support compliance with NCAA, EASA, ICAO, and OEMregulatory requirements.
- Assist in preparation for internal, external, and regulatory audits.
- Retrieve and organize requested documentation during audits and inspections.
- Maintain training, authorization, and certification records for engineering staff.
- Planning, Scheduling & Coordination
- Assist with maintenance planning coordination, including checks, inspections, and engineering activities.
- Maintain engineering rosters, duty schedules, and leave records as required.
- Liaise with Flight Operations, Quality Assurance, Safety, Procurement, Stores, and Finance to support maintenance activities.
- Procurement & Stores Documentation Support
- Raise and track purchase requisitions for aircraft parts, tools, and consumables.
- Assist with vendor documentation, certificates (e.g., EASA Form 1 / FAA 8130-3), and delivery records.
- Support tracking of parts, tools, and materials documentation in coordination with Stores.
- Communication & Liaison
- Serve as a central point of contact for the Engineering Department.
- Handle internal and external communications professionally, including correspondence with vendors, MROs, and regulators.
- Follow up on pending approvals, engineering actions, and documentation submissions.
- Safety & Quality Support
- Promote safety, quality, and compliance culture within the Engineering Department.
- Assist with safety reports, engineering incident documentation, and corrective action tracking as required
Required Skills & Competencies
- Aviation & Technical Skills
- Familiarity with aviation regulatory frameworks (NCAA, EASA, ICAO).
- Understanding of aircraft maintenance documentation and record-keeping requirements.
- Experience with maintenance tracking systems (AMOS, TRAX, CAMP, Rusada, or
- similar) is an advantage.
- IT & Office Skills
- Proficiency in Microsoft Office Suite(Word, Excel, PowerPoint, Outlook).
- Strong document control, filing, and data management skills.
- Ability to manage confidential and regulated technical information.
- Communication & Organizational Skills
- Excellent written and verbal communication skills.
- High attention to detail and accuracy.
- Ability to manage multiple priorities in a fast-paced operational environment.
- Personal Attributes
- High level of integrity, confidentiality, and professionalism.
- Proactive, well-organized, and dependable.
- Ability to work effectively with engineers, technicians, auditors, and regulators.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Must be smart enough to take critical decisions within a very short time limit
Experience & Qualification
Minimum Requirements
HND / Bachelor’s Degree in:
- BusinessAdministration
- Office Management
- Aviation Management
- Engineering Administration
- Or a related field
- Preferred / Added Advantage
- Certificate or diploma in Aviation Maintenance Administration, CAMO, or Technical
- Records Management.
- Basic understanding of aircraft maintenance processes and aviation regulations.
- Minimum of 2–4 years experience in an administrative role
- Working Conditions
- Office-based with regular interaction in maintenance hangars, line stations, and
- engineering facilities.
- May require flexibility in working hours to support aircraft maintenance schedules and
- AOG situations.
- Key Performance Indicators (KPIs)
- Accuracy and completeness of maintenance and engineering records.
- Timeliness of document retrieval and submission during audits.
- Compliance with regulatory and internal documentation standards.
- Effectiveness in supporting maintenance planning and coordination.
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Station Manager
Effective Date: TBA
Reports to: Head, Ground Operations
Department: Ground Operations
Location: Kaduna/Jos
Date: 28/01/2026
Job Summary:
The Station Manager is to ensure on-time performance of all domestic, Regional and international flights, transit passenger, baggage, cargo and aircraft activities with the highest standard of service and efficiency rendered to passengers and customers of the airlines with safety, security and on-time departure being top priority.
Duties/Responsiblities:
- Oversees all aspects of the station’s operations ensuring safe, punctual, efficient and smooth operations.
- Assumes direct responsibility for his Station Agents, Customer Service Agent, Security Staff, Ticketing and Reservation Officers, Dispatcher, Ramp Agent, Driver, and Catering Officer) Checkin Agent and Baggage Handlers etc)
- Directs all activities related to Station Operations and Coordinates all functions to ensure superior customer service, operational integrity, and positive employee relations.
- Develops schedules ensuring cost compliance and allocating needed resources
- Ensures customer service representatives are fully trained, and knowledgeable and provide superior customer service.
- Ensures compliance with all UNA Ground Operation Manuals, Load Manuals, Station Manuals and other documents relevant to the management of the station.
- Ensures compliance with International, Federal, State and Local Aviation Regulations
- Identifies and manages station problems, investigates and provides recommendations for operational efficiency for Management
- Makes yearly plans and budgets for the station. Negotiates and manages airport-specific contracts, and quotations and follows up service compliance in accordance with the existing contracts.
- Initiates service recovery efforts in the event of operations irregularities in cooperation with Operational Dispatch.
- Verifies and approves all station-related invoices and reports any mistakes accordingly.
- Involves in station staff recruitment, initiatives disciplinary hearings, training, development and motivational exercises for station staff
- Provides leadership and guidance to the ground handling agents and UNA staff
- Represents UNA at all Airport related functions, and meetings and liaise with the airport authority and governmental offices.
- Ensures company brand and values compliance
- Ensures weekly meetings with the station team
- Ensures team in the station
- Complete quarterly and annual appraisal and staff assessment and make recommendations and submit to the HR Dept.
- Maintain excellent relationships with Aviation Authorities-NCAA, FAAN, NAMA and NIMET and others-bankers, hotels, car hires etc
- submit to FAAN, NAMA, and NCAA all relevant official documents required by regulation.
- Performs any other duties that may be assigned by management from time to time.
Required Skills & Competencies
- Strong customer service skills
- Knowledge of Nig.CARs
- Knowledge of Ground Handling Operations will be of advantage especially dangerous goods, IATA etc.
- Ability to develop working partnerships with all departments and other airlines at the airport
- Analytical and forward-looking
- Technical expertise – mastery of job-related knowledge, skills and abilities
- Adaptability
- Persuasive
- Team player
- Anticipation and prioritization abilities
- Must be very meticulous with eyes for details.
- Must have Leadership and motivational skills
- Directing and developing staff
- Relationship-building skills
- Interpersonal skills
Experience & Qualification
- HND or B.Sc. in any discipline
- A higher degree will be an added advantage.
- Must be able to work late hours and multi-task.
- A minimum of three to four (3-4) years’ experience in this role or related capacity.
- Must be comfortable working under extreme pressure
- Must be smart enough to take critical decisions within very short time limit.
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Customer Service Executive (CSE)
Effective Date: TBA
Reports to: Station Manager
Department: Ground Operations
Location: Kaduna/Jos
Date: 28/01/2026
Job Summary:
The Customer Service Executive is responsible for Ticketing and Reservations, check-in, boarding and Baggage services. The Customer service executive reports to Station Manager and are assigned the responsibility of exercising efficient and effective sales, check-in, boarding and baggage services of all United Nigeria Airlines Ltd.
Duties/Responsiblities:
- Ensures Tickets are not sold on credit
- Adheres strictly to all Ticketing Time Limit requirements established by United Nigeria.
- For all Ticket purchases – all payments must be in cash or credit cards before ticket is issued
- Ensures update with relevant information regarding flight schedules, Flight timing and fares
- Ensures all necessary tools/materials needed for reservation and ticketing, check-in, Boarding, are available and ready for use before commencement of duty
- Ensures receipts, tickets, ticket jackets are available at all time if not make timely request to the supervisor
- Ensures daily flight program is readily available
- Ensures check-in, sales, boarding of passengers are carried out according to United Nigeria SOP
- Ensures sales, excess baggage charge reconciliation at the end of daily’s operations
- Ensures intending passengers hold valid ticket before check-in and boarding.
- Ensures valid identification before check-in
- Generates passenger manifest and make sure it goes with the flight
- Attends to any other duty assigned by the supervisor
Required Skills & Competencies
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to develop working partnerships with all staff in airlines at the airport
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Must be smart enough to take critical decisions within a very short time limit
- Proficient with Microsoft Office Suite or related software.
Experience & Qualification
- HND or B.Sc in any discipline
- A higher degree will be an added advantage.
- Must be able to work late hours and multi task.
- A minimum of one (1) year experience in relevant field
Salary
- Very Competitive
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Baggage Handler
Effective Date: TBA
Reports to: Station Manager
Department: Ground Operations
Location: Kaduna/Jos
Date: 28/01/2026
Job Summary:
The Baggage Handler is responsible for safely and quickly loading, unloading or transporting airline passengers’ luggage in good time at the airport.
Duties/Responsiblities:
- Collecting, sorting and checking luggage against flight lists, making sure that items go on to the right aircraft
- Transferring luggage from the check-in areas to the departure areas
- Taking luggage to the appropriate aircraft in a baggage truck – protecting it against bad weather if needed
- Moving luggage to and from aircraft holds using trucks, cargo loaders and loading conveyor systems
- Storing cargo (goods) in warehouses ready for distribution
- Ensuring the luggage is loaded on the correct conveyors in the baggage reclaim area.
- Removing luggage from an aircraft as quickly as possible after it has landed.
- Keeping an eye open for suspicious-looking baggage items at all times and reporting anything unusual to security or the police immediately.
- Correctly loading and storing luggage in the hold of the aircraft.
- Recording and dealing with damaged or incorrectly received baggage, and load discrepancies.
- Using specialist equipment such as conveyors, bar code recognition and lifting equipment.
- Informing appropriate members of staff about damaged or malfunctioning equipment.
- Performs other related duties as assigned.
Required Skills & Competencies
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent time management skills.
- Ability to work as part of a team.
- Ability to follow and act on instructions.
- Ability to observe and be aware of safety procedures at all times.
- Ability to work quickly and accurately, even under pressure.
- Must be reliable and honest.
- Must have good vision and normal colour vision.
- Ability to prioritise workloads.
- Must be able to think quickly when dealing with problems.
- Have some mechanical skills, to operate equipment and machinery.
Experience & Qualification
- Must be at least 18 years old
- High school diploma or equivalent.
- At least two years related experience required.
Physical Requirements
Good level of fitness and physical strength
May be required to work late shifts
Must be able to lift up heavy items at times.
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Senior Avsec Coordinator
Effective Date: TBA
Reports to: CSO
Department: Security
Location: Enugu/Abuja (as applicable)
Date: 04/12/2025
Job Summary:
The Reputation Officer supports United Nigeria Airlines in protecting, monitoring, and enhancing the airline’s public image across all media channels. The role combines
reputation management with strong content creation and video production skills to ensure timely communication, positive brand storytelling, and proactive management of issues that may impact customer perception and corporate credibility.
Duties/Responsiblities:
Assisting the Chief Security Officer with respect to the initiation of all policies relating to the Avsec Department
- Ensuring UNA flight operations are safe and secure whilst complying with mandatory and recommended operating procedures;
- Ensuring that all aspects of UNA Avsec manuals are complied with in all phases of UNA daily activities.
- Assisting in the performance and monitoring standards of security efficiency, safety, and training.
- Implementation of aviation preventive security measures.
- Coordinating and implementing site and operations security plan to ensure protection of executives, managers, employees, physical and information assets, while ensuring optimal use of personnel and equipment.
- Carrying out personnel clearances, special access requests and other personnel clearance actions.
- Develop, implements, interprets, and manages background checks on potential employees, vendors, subcontractors and clients as necessary.
- Initiate or Supports investigations of potential or actual violations of company security violations or breaches.
- Coordinates and schedules the deployment of a quality control security team to ensure maximum coverage of all approved scheduled programmes.
- Meets with subordinates to outline tasks and responsibilities.
- Carry out yearly security audits of company assets and infrastructure.
- Carry out residential threat/risk assessment for all UNA residences.
- Carry out pre-employment and yearly staff background checks.
- Oversee the activities of the contract security firms.
- Responsible for intelligence gathering and collation.
- Generating weekly and monthly threat assessment for the company.
- Meet monthly with third party service providers to review performance and resolve any issue.
Required Skills & Competencies
- Must have demonstrated good interpersonal skills such as communication, integrity, good diplomacy, discretion and flexibility, when appropriate;
- Must be physically and mentally sound;
- Must be computer literate;
- Must have been in aviation related field for not less than Five (5) years;
- Must have undergone a satisfactory background investigation including clearance of access to sensitive information;
- Experience in security-related quality control/assurance activities will be an added advantage;
- Must have good report writing skills.
Experience & Qualification
Education qualification
- University degree or its equivalent
Professional training
- Basic Aviation Security training
- Aviation Security Cargo and Mail training
- Aviation Security Supervisor training
- Aviation Security Management training.
- Successful completion of a background check.
- Have a minimum of five (5) years’ experience in aviation secur
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Reputation Specialist
Effective Date: TBA
Reports to: Public Relations Officer
Department: Corporate Communications & Public Relations
Location: Enugu/Abuja (as applicable)
Date: 28/11/2025
Job Summary:
The Reputation Officer supports United Nigeria Airlines in protecting, monitoring, and enhancing the airline’s public image across all media channels. The role combines
reputation management with strong content creation and video production skills to ensure timely communication, positive brand storytelling, and proactive management of issues that may impact customer perception and corporate credibility.
Duties/Responsiblities:
Reputation Management & Monitoring
- Monitor traditional media, digital platforms, and social channels for mentions related to the airline.
- Track conversations around customer experience, flight operations, safety perception, and service delivery.
- Identify reputational risks, provide insights, and escalate issues with recommended actions.
- Prepare daily media monitoring summaries and reputation intelligence reports for management.
- Support crisis communication efforts, including drafting holding statements, documenting incidents, and preparing updates.
- Maintain a comprehensive log of reputational issues, customer complaints, media inquiries, and resolutions.
Content Creation & Brand Positioning
- Produce clear, compelling storytelling content that highlights the airline’s strengths, service improvements, milestones, and partnerships.
- Gather stories from operations, customer service, and commercial teams to promote brand visibility.
- Capture and edit high-quality videos for internal updates, safety initiatives, stakeholder engagements, and event coverage.
- Create short-form, engaging videos optimized for social media and digital channels.
- Maintain an organized media library of footage, interviews, and branded assets.
- Stakeholder Engagement & Support
- Participate in developing and implementing communication strategies that improve public sentiment.
- Assist in documentation, photography, content gathering, and branding activities across stations.
Required Skills & Competencies
Technical Skills
- Strong knowledge of reputation management principles, media behaviour, and social listening tools.
- Proficiency in video editing software (Adobe Premiere Pro, Final Cut Pro, CapCut).
- Professional content creation skills for written and visual materials.
- Graphic design experience (Canva, Adobe Creative Suite) is an added advantage.
- Ability to interpret data and provide actionable insight from sentiment tracking.
- Communication Skills
- Excellent writing, editing, and visual storytelling capabilities.
- Strong interpersonal and stakeholder management skills.
- Ability to respond with clarity and professionalism under pressure.
- Behavioural Competencies
- High emotional intelligence, discretion, and sound judgment.
- Proactive approach with strong attention to detail.
- Ability to multitask in a fast-paced, operational environment.
- Strong sense of responsibility, ownership, and commitment to brand integrity.
Performance Indicators (KPIs)
- Accuracy and timeliness of media monitoring and reputation reports.
- Quality and impact of created content and videos.
- Speed and effectiveness of issue escalation and resolution support.
- Improvement in sentiment trends across monitored platforms.
- Contribution to PR campaigns, corporate visibility, and brand initiatives.
- Consistency and professionalism in communication.
Experience & Qualification
- Bachelor’s Degree in Mass Communication, Public Relations, Journalism, Media Studies, or related field.
- Experience in customer service, or crisis-driven environments is a major advantage.
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: HR OFFICER
Effective Date: TBA
Reports to: Senior HR
Department: HR & ADMIN
Location: Head Office-Enugu
Date: 28/11/2025
Job Summary:
We are seeking an experienced HR professional with a background in the airline industry to assist the HR unit of a leading airline in the Nigerian aviation sector with multiple locations across Nigeria. In this role, you will assist the HR department in providing vital administrative support to the HR unit.
You shall act as the operational backbone of the HR department, ensuring that day-to-day functions run smoothly by executing core responsibilities across the entire employee lifecycle.
Duties/Responsiblities:
- Support recruitment, onboarding and employee documentation.
- Support HR strategy and daily HR operations.
- Maintain employee records and ensure compliance with HR policies and procedures.
- Support employee relations, including conflict resolution and assist in performance management
- Ensure compliance with Nigerian labour laws and HR internal processes
- Assist in policy reviews and implementation.
Required Skills & Competencies
Good knowledge of Nigerian labour laws and HR best practices.
Excellent written and communication skills
Ability to work effectively in a fast-paced environment
Ability to collaborate and work in a team
Proficiency in Microsoft Office and HR related software
Experience & Qualification
- Bachelor’s degree in Business Administration or a related field.
- 2-3 years of experience in an HR role
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Refund Desk Staff
Effective Date: TBA
Reports to: Senior Revenue Accountant
Department:Revenue / Finance
Location: Head Office-Enugu
Date: 28/11/2025
Job Summary:
To ensure accurate, timely, and compliant processing of all passenger ticket refunds, while maintaining excellent customer service, proper documentation, and adherence to airline policies, fare rules, and regulatory requirements. The role supports revenue integrity, reduces financial leakage, and ensures customer satisfaction.
Duties/Responsiblities:
Refund Processing:
- Review and validate refund requests received from passengers, travel agents, customer service, or airport stations.
- Verify ticket details, fare rules, penalties, taxes, and eligibility for refund.
- Process refunds accurately through the airline’s reservation system (e.g., Amadeus, Sabre, Videcom, etc.).
- Calculate refundable amounts including penalties, non-refundable components, and applicable charges.
- Ensure timely processing within approved turnaround times (TAT).
Documentation & Compliance :
- Maintain proper records of all refund transactions for audit and reconciliation purposes.
- Ensure compliance with IATA BSP, airline policies, and regulatory requirements applicable to refunds.
- Escalate complex or disputed cases to the Refund Supervisor or Revenue Manager.
- Verify authenticity of refund requests to prevent fraud or revenue leakage.
Customer Support :
- Respond professionally to customer enquiries regarding refund status, timelines, and policies.
- Communicate clearly with customers on refundable and non-refundable fares.
- Provide updates on pending cases and manage expectations appropriately.
Reconciliation & Reporting :
- Collaborate with the Revenue Accounting team to reconcile refund transactions.
- Prepare periodic reports on refunds processed, outstanding cases, and trends.
- Assist in identifying system issues, revenue leakages, and process gaps.
Coordination & Collaboration :
- Collaborate with the Revenue Accounting team to reconcile refund transactions.
- Prepare periodic reports on refunds processed, outstanding cases, and trends.
- Assist in identifying system issues, revenue leakages, and process gaps.
Required Skills & Competencies
- Strong attention to detail.
- Good numerical and analytical skills.
- Excellent communication and customer service skills.
- Proficiency in airline ticketing systems (e.g., Amadeus, Sabre, Videcom).
- Familiarity with fare rules, ticketing processes, EMDs, and refund procedures.
- Ability to work under pressure and meet deadlines.
- High level of integrity and confidentiality.
Experience & Qualification
- Minimum of OND / HND / B.Sc. in any relevant field (Accounting, Business, Social Sciences).
- At least 1–3 years experience in ticketing, reservations, revenue accounting, or customer service within an airline or travel agency.
- IATA training in Ticketing & Fares is an added advantage.
Working Conditions
- Office environment with computer-based systems.
- May include weekend or shift schedules depending on airline operations.
- High interaction with customers and internal departments.
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Cabin Crew Member
Effective Date: TBA
Reports to: Cabin Services Manager
Department: Flight Operations
Location: TBA
Date: 11/11/2025
Job Summary:
The Cabin crew member will provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight, such as responding to passenger inquiries and resolving issues or complaints.
Supervisory Responsibilities:
- Oversees the daily workflow of the department.
- Provides constructive and timely performance evaluations.
- Ensures cabin safety according to SOPs
- Duties/Responsibilities:
- Performs other related duties as assigned.
Duties/Responsiblities:
- Maintaining responsibility to the Captain for all aspects of cabin safety.
- Operating under the direction of the Purser with regards to cabin service.
- Being updated on all UNITED NIGERIA’s safety procedures and licensed to operate on all UNITED NIGERIA airplanes. Including mandatory answering of a ‘SAFETY TALK’ question before a flight.
- Delivering the cabin service in line with the service standards of UNITED NIGERIA as stipulated in the airline’s service standard manual.
- Maintaining high levels of customer experience onboard every UNITED NIGERIA flight by assisting customers as needed and managing problems as they arise in liaison with flight seniors.
- Ensuring the safety of each passenger in a designated area of responsibility and safe evacuation
in the event of an emergency
Personality Attributes / Traits:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service oriented.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
Experience & Qualification
High school diploma or equivalent.
Fluent in English
Previous experience in customer service
Physical Requirements
Prolonged periods of standing or sitting.
Must be able to lift up to 15 pounds at times.
Good level of general fitness and ability to swim
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Document Controller
Effective Date: TBA
Reports to: Quality & Safety Manager
Department: Ground Operations
Location: TBA
Date: 26/10/2025
Job Summary:
Responsible for managing fleet manuals, company procedures & operational docs; coordinating library activities; maintaining centralised documentation control & electronic database; distributing technical info; managing cockpit library; ensuring quality/safety compliance via audits & notifications
Duties/Responsiblities:
- Responsible for general management and control of fleet manuals, company procedures and operational work instruction.
- Ensures overall coordination of all library activities in relation to receipt and distribution, shelving and cataloguing, loaning and dispatch as well as tracking and control of all library collections.
- Develop and maintain a centralised documentation control procedure for the management of overall company data and records
- Develop and manage an electronic central data base system for all manuals and technical information acquisitions.
- Receive, update and distribute incoming technical information to expected users.
- Manage the cockpit library aboard the aircraft.
- Notifies the Quality and Safety Manager of inspection of the documents
- Partake in quality auditing and safety inspections as well as follow up on corrective actions.
Required Skills
- must be a graduate
- An Aircraft Maintenance Engineer License (AMEL) with Airframe and power plant, or Avionics type ratings or Shall have 4 years in f aviation/engineering/ ground operations/flight operations experience with at least 3 years of work experience in Quality and Safety
- Has quality system training and internal quality audit training
Experience & Qualification
HND, BSC, in any discipline
3 years and above working experience
Honest and hardworking
Must be a team player
Ability to work under pressure
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Quality & Safety Officer
Effective Date: TBA
Reports to: Quality & Safety Manager
Department: Quality & Safety
Location: TBA
Date: 26/10/2025
Job Summary:
The Quality and Safety officer ensures compliance and risk management for United Nigeria Airlines through audits, trainings, hazard identification, and emergency preparedness.
Duties/Responsiblities:
- Carrying out quality audit/ safety inspection using the checklist for the section
- Identify non-conformities and follow-up on corrective actions.
- Liaise with the departmental heads on pending corrective actions.
- Review and update applicable manuals to ensure continuous compliance with United Nigeria Airlines standards and regulatory requirements.
- Conduct quality and safety trainings for employees.
- Identify hazards and conduct risk assessment.
- Coordinate Safety Action Group (SAG) meetings.
- Support the implementation and maintenance of the Safety Management System.
- Participate in emergency response planning and drills.
Experience & Qualification
HND, BSC, in any discipline
3 years and above working experience
Honest and hardworking
Must be a team player
Ability to work under pressure
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: Quality & Safety Auditor
Effective Date: TBA
Reports to: Quality & Safety Manager
Department: Quality & Safety
Location: TBA
Date: 07/10/2025
Job Summary:
Monitors compliance with and adequacy of procedures required to ensure safe operational practices and airworthy aircraft.
Duties/Responsiblities:
- Perform Quality/Safety inspections and audits as per the approved audit plan
- Monitors to ensure that corrective actions resulting from audit reports are carried out
- Investigate non-conformities and recommend corrective action as appropriate
- Perform oversight for routine checks in the hanger and other special tasks as when called up
- The link between the department/section and the Quality Assurance System and Safety Management System.
- Ensuring thorough continuous inspection, quality control and monitoring that all Maintenance Activities are in conformity with standard and Recommended Practices and Procedures and in compliance with laid down regulations
- Maintaining surveillance of all work in progress and inspections required to be accomplished during the progress of work and at completion prior to aircraft release to service
- Perform such other duties as may be assigned
Employee Deliverables
- Ensure that all on/off schedule flights are catered and equipped to the standards at all times.
- Supervise loading and offloading of catering equipment supplies and food products into the aircraft.
- Ensures accurate documentation of catering supplies on board
- Upload and haul used items back to distribution centre for restocking and cleaning
- Liaise with the supplier and cabin services to ensure they understand and fulfil out supply forms
- Establish in conjunction with cabin crew that supply allocations are according to schedules.
- Ensure that contractors provide correct onboard supplies per flight.
- Ensure that hygiene standards are maintained in accordance with the company’s & external regulations
- Ensure pax figures are obtained the previous day and checked as per flight-on-flight date
- Sending of orders to vendors a day prior to the flight date
- Cross-checking orders for possible updates before aircraft arrival for flights
Required Skills
- must be a graduate
- An Aircraft Maintenance Engineer License (AMEL) with Airframe and power plant, or Avionics type ratings or Shall have 4 years in f aviation/engineering/ ground operations/flight operations experience with at least 3 years of work experience in Quality and Safety
- Has quality system training and internal quality audit training
Experience & Qualification
- B.Engr.
- Good level of written and oral English
- Good interpersonal communication skills
- Good level of computer skills
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience,Location and qualifications to careers@flyunitednigeria.com
Job title: TECHNICAL STORES OFFICER
Effective Date: TBA
Reports to: Technical Stores Supervisor
Department: Engineering & Maintenance
Location: LAGOS
Date: 17/06/2025
Duties/Responsiblities:
- Receive and Inspect Stocks to ascertain if it conforms to the Purchase Order
- Prepare Goods Receive Note (GRN)
- Stock Inventory Control
- Issuing out of Items to necessary Departments according to Stores Procedures (FIFO,LEFO)
- Monitors Shelf Life of Items
- Prepare Items for Export
- Periodic Rotation of Wheels
- Monitoring of Calibration Due Date for all Calibrated Tools.
- Liaise with Procurement Department to Fast Track AOG items and quick Dispatch of Export
Experience & Qualification
- Diploma in Engineering/Sciences/Arts or equivalent;
- At least 2 years as a certified Technical Store Officer in an Airline/AMO
Salary
- Very Competitive
Apply to: Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications with the job title “technical Stores” to careers@flyunitednigeria.com
Job title: Boeing 737-800 B1 & B2 Engineers
Effective Date: TBA
Reports to: Line Maintenance Manager
Department: Engineering & Maintenance
Location: LAGOS
Date: 17/06/2025
Duties/Responsiblities:
- Responsible for the safe and efficient maintenance, repair, modification and certification of Boeing 737 NG aircraft and related components, making sure that they meet the regulatory requirements and standards.
- Assign and carry out inspections, repair, replacements, and modifications to the aircraft and related systems, while assuring the tasks are performed to company standards and targets.
- Manage the team of Technicians and review work procedures and standards to ensure effectiveness.
- To supervise a maintenance team, perform inspections and certify maintenance work carried out on company/third party aircraft in line with
regulatory requirements and company standards to uphold high safety standards and scheduling integrity - Liaise with the CAMO, MCC, and contracted MRO’s as necessary.
- To perform and issue all necessary maintenance records and reports (CRS, Technical Log Book, Technical Delay Reports, Daily Status).
- To ensure that aircrafts are maintained in accordance with up-to-date aircraft manuals and MOE.
- To use necessary tools and equipment for aircraft maintenance and ensure that all tools and equipment are serviceable and calibrated.
- To ensure that all parts are serviceable and effective which are used on the aircraft.
- To order necessary components and consumable parts which are used for repairs, defect rectification and scheduled maintenance checks.
- To join flights for trouble shooting and inflight inspections of aircraft system failures in case of need.
- Perform both line and base maintenance tasks , inspections and rectifications.
Required Skills/Abilities
- Assign, carry out and certify inspections, repair, components replacement and modification tasks on aircraft, aircraft components and aircraft systems.
- Daily planning of own tasks, allocate tasks to the Technician.
- Assess defects on aircraft, rectify and Certify within the limitation of company approval in accordance with standard operating procedures.
- Allocation and supervision of tasks and activities assigned to Junior Engineers and technician.
- Communicate with internal/external customers to give and receive information on assigned duties, progress status.
- Make decision on resources allocation and team tasks in line with standard operating procedures.
- Ensure tasks are performed to meet company standards and targets.
- Review work procedures and standards and propose improvements to procedures to ensure effectiveness.
- Identify and request the required aircraft parts.
- Report incidents / accident occurrences as per company procedures
- Ensure that maintenance tasks are recorded accurately & signed for to maintain correct & up to date aircraft history /data.
- Adhere to the company safety, health and environmental policy.
Experience & Qualification
- Diploma in the relevant engineering discipline (Mechanical/EIectricaI/ Aeronautical/lnstrumentation).
- At least 5 years aircraft maintenance experience, 3 of them performing and certifying maintenance tasks on B737NG Aircraft.
- Valid NCAA AME License (Bl/B2) with B737NG Aircraft / CFM56 Engines Endorsement or equivalent.
- In-depth knowledge on aircraft systems.
- In-depth Knowledge of Aviation Legislation/ReguIations.
- Proficiency in computer applications and MRO system.
- Ability to interpret technical data.
- Inspection and troubleshooting technique.
- Supervisory skills
- Good Knowledge of Industrial Safety Standards
- Human factors knowledge
Salary
- Very competitive
Apply to: Interested candidates should submit Interested and qualified candidates should send their CV to: careers@flyunitednigeria.com using “BOEING 737 NG ENGINEER” as the subject of the mail
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