Passengers are not allowed to pack items in their baggage that could endanger the aircraft, individuals, or property onboard. Prohibited items include explosives, compressed gases, corrosive substances, oxidizing materials, radioactive or magnetized materials, easily ignitable materials, poisonous substances, offensive or irritating materials, liquids exceeding the allowable volume, and items specified in the Dangerous Goods Regulations of the International Civil Aviation Organization (ICAO) and the International Air Transport Association (IATA). Furthermore, the carriage of items is restricted if it violates the laws, regulations, or orders of any state to be flown from, to, or over. United Nigeria Airlines retains the discretion to consider items unsuitable for carriage based on their weight, size, or character, including fragile or perishable items.
(b)If the passenger is in possession of, or if his baggage includes any arms and/or munitions, he shall present them to United Nigeria Airlines for inspection prior to commencement of carriage. If United Nigeria Airlines accepts such items for carriage, it may require them to be delivered to and remain in its custody until the passenger’s arrival at the airport building at the place of destination.
Passengers shall not include in check-in baggage perishable or fragile objects. Passengers are expected to carry their valuables on board the aircraft as carry-on baggage. United Nigeria Airlines does not accept liability for any damage to any such property prohibited under this paragraph. We shall not accept liability for damage, loss, or destruction of any of the following articles if contained in check-in baggage unless properly packaged for air transport, declared and a special premium paid therefore:
Right to Refuse Carriage or refusal to carry a passenger or baggage
a. In our reasonable discretion and without any liability whatsoever, we may refuse to carry you for safety reasons, or if you become unruly, or become a nuisance to other passengers or due to your conduct, physical / psychological / mental state, or your age, it becomes unsafe or risky to have you onboard.
i. United Nigeria Airlines may refuse carriage of baggage of such prohibited items described above and may refuse further carriage of any such items on discovery thereof.
ii. United Nigeria Airlines may refuse to carry as baggage any item because of its size, shape, weight, or character, without liability.
iii. Unless advance arrangements for its carriage have been made with us, we may carry on later flights, baggage which is in excess of the applicable free allowance.
iv. United Nigeria Airlines may refuse to accept baggage as checked baggage unless it is properly packed in suitcases or other similar containers to ensure safe carriage with ordinary care in handling.
v. For reasons of safety and security, United Nigeria Airlines may request the passenger to permit a search to be made on his person and / or baggage, and may search or have searched the passenger’s baggage in his absence if the passenger is not available, for the purpose of determining whether he is in possession of, or whether his baggage contains any item described in 8(e) above or any arms or munitions which have not been presented to United Nigeria Airlines in accordance with Paragraph (b) above. If the passenger is unwilling to comply with such request, United Nigeria Airlines may refuse to carry the passenger and /or their baggage.
vi. We may also refuse carriage of any luggage on grounds of safety as it relates to the allowable aircraft weight.
i) Losses and Damages
i. We are not liable for damage sustained in the event of the destruction or loss of, or damage to, checked in baggage unless the event which caused the damage so sustained took place during the carriage by air and United Nigeria Airlines or its staff caused the event with the intention of causing damage.
ii. We will not be liable for destruction, loss or damage that results from an inherent defect, quality, or vice of the baggage. We are not liable for conditions that result from:
1. Normal wear and tear
2. Minor cuts, scratches, scuffs, dents, and soil
3. Damage to wheels, feet, extending handles and items of fragile or perishable nature
4. Damage as a result of over-packed bags
5. Loss of external locks, pull straps, security straps, or zipper tabs
6. Manufacturer’s defects
iii. Our liability for damage will be negated / extinguished / reduced by any negligence on your part which may have caused or contributed to the damage in accordance with the applicable law.
iv. We will not be liable for any damage which is solely due to the negligence or other wrongful act or omission of a third party.
v. We will not be liable for:
Plot C2A Garden Avenue, GRA, Enugu, Enugu state, Nigeria and within the time limits shown below:
1. You must report damaged baggage and make your claim before leaving the airport.
2. You must report lost baggage and make your claim at the airport immediately you arrive. xii. Any baggage not found within 7 days for domestic flight and 21 days for international flight is presumed to be lost.
xiii. Compensation for lost or damaged bags shall be in accordance with the procedure laid down by the Nigerian Civil Aviation Act, and the Nigerian Civil Aviation Regulations (NCARs).
xiv. Except where you have specially declared the contents of your checked baggage and paid the supplementary fee therefore, in making compensation for delayed, lost, or destroyed checked baggage, the airline is entitled to consider the weight of the subject baggage.